Zakariye Ahmed Email & Phone Number
@loopio.com
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Who is Zakariye Ahmed? Overview
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Zakariye Ahmed is listed as Professional Services Manager at Loopio at Loopio, a company with 145 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a work email signal at loopio.com and a matched LinkedIn profile for Zakariye Ahmed.
Zakariye Ahmed previously worked as Professional Services Manager at Loopio and Application Support Analyst at Resolver Inc.. Zakariye Ahmed holds Bachelor Of Commerce - Bcom, Information Technology from York University.
Email format at Loopio
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AeroLeads found 1 current-domain work email signal for Zakariye Ahmed. Compare company email patterns before reaching out.
About Zakariye Ahmed
My passion for technology and customer service has allowed me to work in CX centric roles for 5+ years. I've built experience in enhancing the quality and efficiency of customer experience for SaaS companies in industries such as Consumer Electronics, Marketing/Advertising, Risk Management, and most recently RFP Response.I currently work as a Professional Services Manager at Loopio where I continue to use my technical background and customer support skills to help customers work through service based projects from start to end.I'm always seeking out new learning opportunities that are aligned with my goals for both individual and career growth.If you'd like to learn more about how my experience in customer facing roles can help your company, please connect with me or reach out via email- zakariyeahmed297@gmail.com.
Listed skills include Customer Service, Microsoft Office, Team Management, Time Management, and 21 others.
Zakariye Ahmed's current company
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Zakariye Ahmed work experience
A career timeline built from the work history available for this profile.
Application Support Analyst
- Participated in constantly enhancing the quality and efficiency of Resolver's Technical Support Desk and upholding our SLA of 99% satisfaction on support tickets
- Ensured that we continued to build close relationships with customers once their implementation/on-boarding was completed and they were transitioned to support
- Maintained current knowledge of Resolver's risk management software line and a current understanding of the technical environments in which the software is being installed and used
- Collaborated closely with SMEs in QE, Development, and Product to resolve issues and technical bugs with a 100% positive feedback rating from our largest customers
Service Desk Analyst
- Developed and maintained positive relations with clients, partners, and internal stakeholders
- Coordinated issue resolution to ensure all requests were handled appropriately and in a timely manner
- Improved technical expertise and attention-to-detail by working with customers to resolve bugs/issues found on our media platforms and distribution channels
- Performed daily monitoring of platforms/applications used by our customers. Followed up on this by creating reports/documentation of any issues that were discovered.
Technical Support Representative
- Provided support to a wide range of customers, including end users of our products, HVAC professionals, and distribution partners
- Ensured customer satisfaction by resolving technical/non-technical inquiries
- Developed strong understanding of Internet of Things technologies such as HomeKit, WINK, and SmartThings
Research Assistant
- Conducted research and data analysis for digital projects (print, photographic, microfilm, and video)
- Improved website design by using Wordpress and other web technologies to increase user-friendliness and functionality
Editorial Assistant
- Worked with Web Producer in a support capacity to complete articles, blog posts, and digital presentations using Microsoft Office
- Managed select content for two publications and responded to subscribers by email or telephone while working independently in consultation with Team Lead
- Provided support to the electronic publishing department by creating PDF tables, listings and figures
Colleagues at Loopio
Other employees you can reach at loopio.com. View company contacts for 145 employees →
Sheva Straus
Colleague at Loopio
Toronto, Ontario, Canada, Canada
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JS
Julienne San Luis
Colleague at Loopio
Toronto, Ontario, Canada, Canada
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DD
Dolapo Dele-David
Colleague at Loopio
Greater Toronto Area, Canada, Canada
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NO
Newman Ogbu
Colleague at Loopio
Toronto, Ontario, Canada, Canada
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DM
Dhaval Makwana
Colleague at Loopio
Ahmedabad, Gujarat, India, India
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CL
Carolyn Laihow
Colleague at Loopio
Canada, Canada
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AB
Andy Barwig
Colleague at Loopio
Toronto, Ontario, Canada, Canada
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GD
Georgio Doulas
Colleague at Loopio
Toronto, Ontario, Canada, Canada
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JN
Jay Nil
Colleague at Loopio
Mangum, Oklahoma, United States, United States
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DN
Dallyce Newton
Colleague at Loopio
Toronto, Ontario, Canada, Canada
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Zakariye Ahmed education
Bachelor Of Commerce - Bcom, Information Technology
Information Technology
Certificate, Project Management
Frequently asked questions about Zakariye Ahmed
Quick answers generated from the profile data available on this page.
What company does Zakariye Ahmed work for?
Zakariye Ahmed works for Loopio.
What is Zakariye Ahmed's role at Loopio?
Zakariye Ahmed is listed as Professional Services Manager at Loopio at Loopio.
What is Zakariye Ahmed's email address?
AeroLeads has found 1 work email signal at @loopio.com for Zakariye Ahmed at Loopio.
Where is Zakariye Ahmed based?
Zakariye Ahmed is based in Greater Toronto Area, Canada, Canada while working with Loopio.
What companies has Zakariye Ahmed worked for?
Zakariye Ahmed has worked for Loopio, Resolver Inc., Leonardo Worldwide Corporation, Ecobee, and York University.
Who are Zakariye Ahmed's colleagues at Loopio?
Zakariye Ahmed's colleagues at Loopio include Sheva Straus, Julienne San Luis, Dolapo Dele-David, Newman Ogbu, and Dhaval Makwana.
How can I contact Zakariye Ahmed?
You can use AeroLeads to view verified contact signals for Zakariye Ahmed at Loopio, including work email, phone, and LinkedIn data when available.
What schools did Zakariye Ahmed attend?
Zakariye Ahmed holds Bachelor Of Commerce - Bcom, Information Technology from York University.
What skills is Zakariye Ahmed known for?
Zakariye Ahmed is listed with skills including Customer Service, Microsoft Office, Team Management, Time Management, Leadership, Agile, Scrum, and Software Development Life Cycle.
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