Zakary Luering Email & Phone Number

Chicago, Illinois, United States

Responsible for managing, retaining, & growing an assigned Season Ticket holder account base through the delivery of superior customer service.

Bloomington/Normal, Illinois Area

• Administrate the creation and publishing of relevant, original, high-quality content to current and future customers.
• Engage with customers via social media, with the ultimate goal of turning fans of the corporation into customers.
• Successfully communicating the corporation’s brand in a positive, accommodating, authentic way.

Louisville, Kentucky, United States

• Licensed Insurance & Financial Service Professional. Protecting & servicing clients Life, Health, Disability, Auto, Homeowners, & Commercial Insurance.
• Top Producing Agency in the Louisville Territory
• Outbound client prospecting
• Proficient in CRM
• Planning and executing agency marketing efforts
• Daily production, monthly application, & annual sales goals

Bloomington, Illinois, United States

• Utilizes proper procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention
• Leverages opportunities to expand customer interactions to learn more about the customers' current and future needs
• Committed to solving customers’ needs on first contact through simple, high-quality, and personalized experiences
• Applies State Farm underwriting and eligibility guidelines to correctly price and bind additional/replacement auto, home, & renters policies

Louisville, Kentucky, United States

Clarksville, Indiana

• Executed outstanding customer experience through customer engagement and point-of-sale interactions.
• Cash register ringing and general cash handling.
• Guided promotion of company programs & assisting customer needs.

Louisville, Kentucky Area

• Spearheaded facility/event management staff with preparation of games and events.
• Assisted management of game day staff and assessed customer service issues.
• Supported staff with planning, set-up, and staging of stadium events.
• Facilitated Promotional Giveaways and/or promotional acts’ needs.

Bloomington/Normal, Illinois Area

• Began as Sales Associate and promoted to assistant support team management position.
• Responsible for unloading merchandise and strategically placing.
• Supervised 2-4 support team members through daily tasks and instructions.
• Participated in daily problem solving and assisted customer service needs.

Bachelor Of Science - Bs, Marketing

Bachelor'S Degree, Sport And Fitness Administration/Management