Zakary Luering Email & Phone Number

Chicago, Illinois, United States

Responsible for managing, retaining, & growing an assigned Season Ticket holder account base through the delivery of superior customer service.

Bloomington/Normal, Illinois Area

• Administrate the creation and publishing of relevant, original, high-quality content to current and future customers.• Engage with customers via social media, with the ultimate goal of turning fans of the corporation into customers.• Successfully communicating the corporation’s brand in a positive, accommodating, authentic way.

Louisville, Kentucky, United States

Licensed Insurance & Financial Service Professional. Protecting & servicing clients Life, Health, Disability, Auto, Homeowners, & Commercial Insurance. • Top Producing Agency in the Louisville Territory• Outbound client prospecting • Proficient in CRM • Planning and executing agency marketing efforts• Daily production, monthly application, & annual sales goals

Bloomington, Illinois, United States

• Utilizes proper procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention• Leverages opportunities to expand customer interactions to learn more about the customers' current and future needs• Committed to solving customers’ needs on first contact through simple, high-quality, and personalized experiences• Applies State Farm underwriting and eligibility guidelines to correctly price and bind additional/replacement auto, home, & renters policies

Louisville, Kentucky, United States

Clarksville, Indiana

• Executed outstanding customer experience through customer engagement and point-of-sale interactions.• Cash register ringing and general cash handling.• Guided promotion of company programs & assisting customer needs.

Louisville, Kentucky Area

• Spearheaded facility/event management staff with preparation of games and events.• Assisted management of game day staff and assessed customer service issues. • Supported staff with planning, set-up, and staging of stadium events. • Facilitated Promotional Giveaways and/or promotional acts’ needs.

Bloomington/Normal, Illinois Area

• Began as Sales Associate and promoted to assistant support team management position. • Responsible for unloading merchandise and strategically placing.• Supervised 2-4 support team members through daily tasks and instructions.• Participated in daily problem solving and assisted customer service needs.

Bachelor Of Science - Bs, Marketing

Bachelor'S Degree, Sport And Fitness Administration/Management