Zake Edmondson Email and Phone Number

• Negotiating new business agreements by advertising, conducting tours and filling vacancies, negotiating and enforcing leases.• Directing all onsite events including networking events, client appreciation and staff related functions.• Taking pride in making sure the centers are running professionally and to standard, ensuring that the center is a great place for customers to work.• Ensuring that all daily service charges are captured and entered into billing/A&R. Maintain low volume aging, manage P&L, ensure customer billing accuracy.• Maintaining rapport with clients throughout the length of their agreement. Create a community that fosters collaboration and growth to add value to the client’s experience and retain them.• Managing all aspects of center including 20 staff members, customer billing, cost control and maintenance for 10 locations. New hire training as well as continued staff development.

-Built a superior customer-focused sales team by providing training in, selling/up-selling behaviors, customer service skills and operational procedures.-Created and implemented merchandise presentations according to company guidelines.-Delivered on-going coaching and counseling, created succession plans, and effectively managedperformance and corrective action processes.