Iuliia Zakharova Email & Phone Number

Moscow, Moscow City, Russia

Dubai, United Arab Emirates

▪attracted integrators and digital agencies to the partnership, on average 10 per month▪built from scratch the direction of work with key companies, turnover 120+ mil. rub./year;▪increased MRR of partners by 3% through developing a course map for sales and customer support;▪automated the sales funnel, describing business processes, reducing the ATC from a month to 2 weeks;▪increased team productivity by 2 times by integrating asana, AmoCRM, Google Sheets;▪increased the average bill of partners by 10% by developing training on sales and creating robots

Moscow, Russia

— Building the following departments: hiring, remote sales department, quality control department— Developing a system of motivation for managers based on the strategic goals of the company— Building a high-performance, self-governing and autonomous team (14 people) — 1 to 1, team's coaching— Facilitation of team events and meetings— Formation and control of the budget for team development— Implementation of Agile frameworks in departments: Scrum(HR, Sales); Kanban(Quality control)Progress:- Staff turnover in the organization decreased from 30% to 10%- Supervised the change-action plans of TOPs: weekly, daily- Optimization of the team organization's expenses by 10%

Moscow City, Russia

▪reduced payroll costs by 10%, digitization of KPIs and Valuable Position End Products for each position;▪increased the conversion from an application to a purchase on the site by implementing control of the sales department (+3%)

Moscow, Russia

Department team training, planning and organization of events and advertising campaigns— Training of personnel in accordance with the company's standards (team of 40 people)— Event organization, attracting sponsors, external contractors monthly— Preparation and maintenance of reports and control of financial indicators of P&L— Operational management and organization of events (from 20-300 people)— Communication with customers, preparation of technical specifications for designers /IT services