Zakia Williams, M.S., Mba Email & Phone Number

Oak Brook, Illinois, United States

Downers Grove, Il

Downers Grove, Il

Downers Grove, Illinois

Oak Brook, Illinois

Temporary Office Assistant at Rahal Foods.

Urbana-Champaign, Illinois Area

• Supervised the operation of customer transactions by 5 student employees per day• Completed approximately 15 interviews for prospective student employees per semester• Trained approximately 10 new student employees per semester on cashiering and customer service policies• Reviewed, edited, and coordinated raining materials for new employees• Mobilized a group of co-workers to establish and facilitate a cross-training program for a group of about 15 supervisors

Urbana-Champaign, Illinois Area

• Converted the organization’s confidential files (30+/day) from paper to digital by scanning, copying, filing, and organizing including the use of DonorSnap database and Microsoft Excel• Monitored the facility while patrons (20/day) were present• Identified social service resources for patients such as rehabilitation centers and housing and transportation options and consolidated the names and services of the 15 resources into one document• Developed an Excel document to compose a list of approximately 30 patrons that the organization has assisted along with the services that were used• Helped with answering questions for patrons via phone or in person about the organization’s services

Urbana-Champaign, Illinois Area

• Assisted faculty by supervising approximately 15 students per day between the ages of 5 and 8 years old • Assigned to independently tutor students in math and reading on both English and Spanish assignments varying from learning the alphabet to counting currency

Mba & Master Of Science In Accounting

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science In Liberal Arts And Sciences (Bs.Las), Psychology; Leadership Studies