Zaki Idris Email & Phone Number

South Africa

City Of Johannesburg, Gauteng, South Africa

Monitor compliance with and adequacy of all the Airline’s policies, processes and procedures relating to South African Civil Aviation Regulations, applicable foreign regulations, IOSA- & ISAGO standards and SAA standard operating procedures, through the conduct of audits, inspections and quality investigations in all areas related to Maintenance, Flight Operations, Dispatch & OCC of the Airline and applicable third-party service providers, in order to proactively identify undesirable conditions and applicable areas requiring improvement.

City Of Johannesburg, Gauteng, South Africa

Type rated Bombardier CRJ 100/200/700/CL-600/Challenger 870

Johannesburg Area, South Africa

I have completed my Commercial Pilot Licence with Multi engine and Instrument Rating with a frozen ATPL and MCC

City Of Johannesburg, Gauteng, South Africa

 Conduct assessments on behalf of the SA-CAA for all Pilots & Cabin crew in SAA, Mango & Airlink in the capacity of a Designated Examiner Conduct training & assessments for Pilots, cabin crew & Ground personnel in accordance to laid down SA-CAA, IATA, IOSA & SAQA Regulations. Modules trained include but not limited to are Ab-initio, Recurrent, Refresher for aircraft types, General Dangerous goods & CRM.I am also responsible for Initial pilot training Provide Management with all training information & feedback regarding training courses via meeting and Email Conduct Base, Ramp & check flights to ensure compliance to laid down policies & procedures. Provide continuous feedback to Line Operations & other SAA departments Safety & emergency Procedures Training related duties e.g. developing training programs, presentations & material, assessments, Training manuals & training administrative duties

City Of Johannesburg, Gauteng, South Africa

 Crew member in charge on flights. Effectively multi task to streamline operations I ensure adherence to standard operating procedures, policies, standards & relevant legislation (BCEA, LRA, industrial agreements, CAA regulations, etc) and all other regulatory requirements of countries wherein SAA operates. Control & co-ordinate service deliverables to our customers. Problem-solving pertaining to customers as well as crewmembers & operational requirements. Provide on the job coaching & lead my fellow crew from the frontlines Responsible for conducting onboard service evaluations Ensure performance management of Cabin crew onboard Identify training & development needs of cabin crew Ensuring effective & precise communication of all relevant issues to our customers & the Commander of the Aircraft Boarding, handling & disembarkation of all guests, including VIP customers, Ministers, Deputy-Ministers, according to the laid down VIP protocol. Ensuring timeous departures thereby minimizing delays. Extensive experience in international travel, customer service, cultural fluency & VIP handling. Providing an efficient, streamlined, professional & competent experience to all our customers (internal & external) ensuring Brand Awareness in a tough, competitive market. Responsibility for all Flight Briefing sessions Completion & forwarding of all documents pertaining to Safety, Service, Product & Customer Feedback to the relevant departments. Efficient control of all Customer & Company Property ensuring that no Losses or pilferage takes place on board our aircraft. Resolution of all work related problems experienced between sign on & sign off Working in this multi-cultural background has equipped me with a great understanding & respect of cross cultural differences & customs, and the ability to overcome these differences to effectively complete the task on hand

Commercial Pilots Licence, Airline/Commercial/Professional Pilot And Flight Crew

Activities and Societies: Mentorship programme for new cadets

Iso 9001, Quality Management Systems

Moderator, Moderate Outcomes Based Assessment

Assessor, Assess Outcomes Based Assessments

Diploma In Computing, Computer Sciences

Safety Managment Systems For Airlines

Root Cause Analysis

Iso 9001, Quality Auditor