Escalation Engineer
Current
Apr 2021 - Present
AeroLeads people directory · profile
Zaki Matar Email & Phone Number
Escalation Engineer
at
Telestream
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Escalation Engineer
Location
United Kingdom
Company size
Who is Zaki Matar? Overview
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Quick answer
Zaki Matar is listed as Escalation Engineer at Telestream, a with 411 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Zaki Matar.
Zaki Matar previously worked as Escalation Engineer at Root6 Technology and Escalation Engineer at Jigsaw24. Zaki Matar holds Support Professional from Sgsa.
Company email context
Email format at Telestream
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Telestream
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Profile bio
About Zaki Matar
Customer focused professional committed to providing the best level of support to customers and resellers. Specialised in software testing and support with more than a decade of experience working with development teams and managing relations with resellers and customers in various industries such as broadcast, production, archive and advertising.
Listed skills include Digital Media, Customer Support, Technical Support, Troubleshooting, and 23 others.
Current workplace
Zaki Matar's current company
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Telestream
6 roles
Zaki Matar work experience
A career timeline built from the work history available for this profile.
Escalation Engineer
Root6 Technology
Dec 2018 - Nov 2022
Escalation Engineer
Team lead for the ContentAgent escalations department. Responsible for the training and support of technical staff and the implementation and delivery of projects closed by the sales team.
May 2017 - Dec 2018
Senior Product Support Specialist
Root6
Working with sales, engineering , product management and development teams to provide workflow solutions for existing and potential customers.
Jun 2015 - Apr 2017
Customer Support Specialist
Root6 Technology
Provide second level technical support to domestic and international customers, resellers and junior support engineers.
May 2012 - Jun 2015
Test Engineer
Root6 Technology
Testing the ContentAgent product line, identifying customer issues and resolving them with our in-house development team.
Apr 2010 - May 2012
Team & coworkers
Colleagues at Telestream
Other employees you can reach at telestream.net. View company contacts for 411 employees →
MM
Mircea Morarescu
Colleague at TelestreamRichmond Hill, Ontario, Canada
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LH
Laura Harrison
Colleague at TelestreamWestwood, Massachusetts, United States
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JD
John Diel
Colleague at TelestreamEl Dorado Hills, California, United States
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DB
Dominique Bergeret
Colleague at TelestreamGreater Toulouse Metropolitan Area, France
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DA
Dave Andersen
Colleague at TelestreamGrass Valley, California, United States
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JA
Jamie Aikman
Colleague at TelestreamPortland, Oregon, United States
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JM
John Milton
Colleague at TelestreamBeaverton, Oregon, United States
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RW
Rion Wilson-Yue
Colleague at TelestreamBeaverton, Oregon, United States
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VS
Vantage Socialmedia
Colleague at TelestreamNevada City, California, United States
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GB
Georgiy Britz
Colleague at TelestreamAlmada, Setúbal, Portugal
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Mircea Morarescu
Colleague at TelestreamRichmond Hill, Ontario, Canada
View →
LH
Laura Harrison
Colleague at TelestreamWestwood, Massachusetts, United States
View →
JD
John Diel
Colleague at TelestreamEl Dorado Hills, California, United States
View →
DB
Dominique Bergeret
Colleague at TelestreamGreater Toulouse Metropolitan Area, France
View →
DA
Dave Andersen
Colleague at TelestreamGrass Valley, California, United States
View →
JA
Jamie Aikman
Colleague at TelestreamPortland, Oregon, United States
View →
JM
John Milton
Colleague at TelestreamBeaverton, Oregon, United States
View →
RW
Rion Wilson-Yue
Colleague at TelestreamBeaverton, Oregon, United States
View →
VS
Vantage Socialmedia
Colleague at TelestreamNevada City, California, United States
View →
GB
Georgiy Britz
Colleague at TelestreamAlmada, Setúbal, Portugal
View →
5 education records
Zaki Matar education
Support Professional
Sgsa
Bachelor Of Science - Bs, Computer Science, 2.1
Diploma In Professional Development
A- Levels, English Language And Literature, General, B
College Of Northwest London
Gcse, Including English, Maths And Science, 8 Passes
Preston Manor High School
FAQ
Frequently asked questions about Zaki Matar
Quick answers generated from the profile data available on this page.
What company does Zaki Matar work for?
Zaki Matar works for Telestream.
What is Zaki Matar's role at Telestream?
Zaki Matar is listed as Escalation Engineer at Telestream.
Where is Zaki Matar based?
Zaki Matar is based in United Kingdom while working with Telestream.
What companies has Zaki Matar worked for?
Zaki Matar has worked for Telestream, Root6 Technology, Jigsaw24, and Root6.
Who are Zaki Matar's colleagues at Telestream?
Zaki Matar's colleagues at Telestream include Mircea Morarescu, Laura Harrison, John Diel, Dominique Bergeret, and Dave Andersen.
How can I contact Zaki Matar?
You can use AeroLeads to view verified contact signals for Zaki Matar at Telestream, including work email, phone, and LinkedIn data when available.
What schools did Zaki Matar attend?
Zaki Matar holds Support Professional from Sgsa.
What skills is Zaki Matar known for?
Zaki Matar is listed with skills including Digital Media, Customer Support, Technical Support, Troubleshooting, Testing, Video, Analytical Skills, and Windows.
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