Zak Parsons Email & Phone Number

Mapleton, Ut, Us

San Francisco, California, Us

Menlo Park, Ca, Us

Product operations, Facebook App: Managed quality programs for Facebook Events and Groups• Increased weekly Facebook Events users by 3% and reduced notification-related bug reports by 95% by leading a team of 5 engineers and analysts to improve in-app notifications. • Uncovered integrity gap inadvertently allowing the promotion of explicit events. Spearheaded efforts to update integrity model and implement new controls (launching Q1’23, projected 99% control rate).• Managed a 9-month initiative across 12 product teams to improve early bug detection via automated testing, resulting in an 87% increase in test coverage and 16% decrease in external bug reports.• Designed a public beta test to understand user sentiment for a pre-launch product, leading to critical insights from over 20 participants and adding 2 new features to the product roadmap

Seattle, Wa, Us

• Developed novel supply chain strategy to improve inventory replenishment for third-party sellers. Service was estimated to generate $76MM annual revenue.• Created a product roadmap and wireframe (including 13 distinct features) for a new client-facing web portal.

Provo, Ut And Seattle, Wa, Us

• Supervised end-to-end hiring process (initial outreach through closing job offer) for multiple senior jobrequisitions with an 80% offer acceptance rate, 15.6 points above company average.• Sourced and messaged >100 qualified candidates weekly. Maintained a 36% response rate, 8 pointsabove company average, leading to more interviews and faster hiring.• Built a time-saving, scalable reporting tool to forecast hiring data and send regular pipeline updates tomanagers. Tool saved approximately two hours per week per recruiter.• Achieved an average candidate satisfaction rating 38% higher than company average.

Provo, Ut And Seattle, Wa, Us

• Earned top-5% performance review and received an early promotion.• Increased entry-level hiring by 20% despite decreased internal staffing from previous years.• Researched and piloted AI-powered recruiting tool, which led to 14 hired candidates at a 75% lowercost-to-hire ratio than traditional hiring efforts. Tool is now used by all recruiting teams.• Launched new practices and efforts, which increased team’s diversity & inclusion hiring by 54%.• Served as team lead, responsible for training and coaching four new employees on interviewing,sourcing, and campus recruiting techniques, resulting in record hiring during the ’18-’19 school year.

Provo, Ut And Seattle, Wa, Us

• Earned early promotion from a 12-month talent incubator program by achieving required milestonesfour months ahead of schedule.• Consulted with clients to build complex surveys and solve technical issues, earned highest customer satisfaction score on my team.

Hillsboro, Oregon, Us

• Developed, proposed, and sold landscape maintenance and design contracts (~$300k annually).• Supervised crew (3-5 people) and large monthly projects (>$10k/month).• Saved company from fines (>$50k) & EPA audit by uncovering and correcting company licensing gap.

Master Of Business Administration - Mba

Bachelor Of Science - Bs