Zalak Shah

Zalak Shah Email and Phone Number

Customer Success | First/Last/Middle Mile | Curbside | In-store Delivery | Returns | Shipping | Retail | Ex TCSer @ Delivery Solutions
plano, texas, united states
Zalak Shah's Location
Plano, Texas, United States, United States
Zalak Shah's Contact Details

Zalak Shah personal email

n/a
About Zalak Shah

Zalak Shah is a Customer Success | First/Last/Middle Mile | Curbside | In-store Delivery | Returns | Shipping | Retail | Ex TCSer at Delivery Solutions. He possess expertise in java, c++, sql, c, html and 33 more skills. He is proficient in English and Hindi.

Zalak Shah's Current Company Details
Delivery Solutions

Delivery Solutions

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Customer Success | First/Last/Middle Mile | Curbside | In-store Delivery | Returns | Shipping | Retail | Ex TCSer
plano, texas, united states
Website:
deliverysolutions.co
Employees:
39
Zalak Shah Work Experience Details
  • Delivery Solutions
    Implementation Project Manager
    Delivery Solutions May 2023 - Present
    Dallas, Texas, United States
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  • Delivery Solutions
    Senior Customer Success Manager
    Delivery Solutions Aug 2019 - May 2023
    San Francisco Bay Area
    • Managed technical integration, systems engineering program management, customer support and program management.• Recommended changes, improvements or enhancements in products to product development team based on customer feedback.• Reviewed all customer inquiries to understand project scope while managing internal delivery mechanisms.• Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
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  • Tacto
    Technical Business Analyst
    Tacto Aug 2019 - Jul 2020
    Mumbai, Maharashtra, India
    • Analysed key aspects of business to evaluate factors driving results and summarised into presentations.• Led cross-functional teams to analyse and understand enterprise-wide operational impacts and opportunities of technology changes.• Conducted interviews with key business users to collect information on business processes and user requirements.• Established online configuration knowledge base to support functionality by developing robust system application overview.
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  • Tata Consultancy Services
    Onsite Coordinator
    Tata Consultancy Services Aug 2017 - Jul 2019
    Chicago, Illinois, United States
    • Act as point person for all Onshore & Offshore delivery activities and ensure the solution delivery is on time to the client.• Led projects and analysed data to identify opportunities for improvement.• Served customers in a friendly, efficient manner following outlined steps of service.• Proved successful working within tight deadlines and fast-paced atmosphere.• Used coordination and planning skills to achieve results according to schedule.
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  • Tata Consultancy Services
    Technical Team Lead
    Tata Consultancy Services Jan 2017 - Jul 2017
    Mumbai, Maharashtra
    Line of Business ReportingProject: BMO Harris BankMigration & development of Business Intelligence Applications of Transport Finance business from GE Capital to BMO, as a result of BMO’s closure on acquisition of GE Capital Business.
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  • Tata Consultancy Services
    Senior Etl Developer
    Tata Consultancy Services Jul 2016 - Dec 2016
    Mumbai Area, India
    Commercial Distribution Finance & Line of Business ReportingProject: WellsfargoMigration & Development of Business Intelligence Applications of Transport Finance business from GE Capital to Wells Fargo.
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  • Tata Consultancy Services
    Etl Developer
    Tata Consultancy Services Jan 2013 - Jun 2016
    Mumbai Area, India
    • Automated BI reports for secure virtual server environment.• Drafted strategic business intelligence roadmap, complete with data governance policies and tactical informationsafeguards.• Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.• Translated technical concepts and information into terms all parties could easily comprehend.• Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
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Zalak Shah Skills

Java C++ Sql C Html Javascript Mysql Microsoft Office Css Core Java Jsp Windows Xml Ajax Microsoft Excel Powerpoint Jquery Asp.net Informatica Salesforce.com Team Management Business Analysis Business Requirements Tableau Amazon Web Services It Service Management Wireframing Pl/sql Asana Product Management It Service Delivery Servicenow Bmc Remedy Appworx Tidal Enterprise Scheduler Spotfire Jira Qlikview

Zalak Shah Education Details

Frequently Asked Questions about Zalak Shah

What company does Zalak Shah work for?

Zalak Shah works for Delivery Solutions

What is Zalak Shah's role at the current company?

Zalak Shah's current role is Customer Success | First/Last/Middle Mile | Curbside | In-store Delivery | Returns | Shipping | Retail | Ex TCSer.

What is Zalak Shah's email address?

Zalak Shah's email address is za****@****tcs.com

What schools did Zalak Shah attend?

Zalak Shah attended Sardar Vallabhbhai Patel Institute Of Tech.,vasad 041, Sardargunj Mercantile Co. Op. Bank Ltd. (Anand) English Medium College Of Commerce & Management, Vallabh Vidyanagar.

What skills is Zalak Shah known for?

Zalak Shah has skills like Java, C++, Sql, C, Html, Javascript, Mysql, Microsoft Office, Css, Core Java, Jsp, Windows.

Who are Zalak Shah's colleagues?

Zalak Shah's colleagues are Sandeep Goraya, Kartik Pakhira, Danielle Nava, Mohit Kumar, Rutuja Kadlag, R.vadivelu R.vadivelu, Cecilia Sorto.

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