In Virtual Assistant:- Accomplished Full-time Virtual Assistant with a robust skill set spanning Customer Relationship Management (CRM), Microsoft Excel proficiency, and adept Claims Handling capabilities.- Highly skilled in Appointment Scheduling and proficient in Practice Fusion EHR, facilitating seamless administrative operations.- Strong aptitude for Dispute Resolution and Insurance Verification, evidenced by a track record of effectively managing Claims Management processes.- Proficient in generating insightful KPI Reports and implementing strategies for optimal Customer Retention.- Experienced in utilizing eClinicalWorks and Electronic Health Records (EHR) systems to streamline workflow efficiency.- Demonstrated commitment to delivering exceptional support to optimize operational efficacy within RhinoMDs Billing Services.In Telemarketing Sales:- Consistently exceeded sales targets through exceptional communication and persuasion abilities.- Deep understanding of effective sales techniques and strategies, coupled with the ability to build strong relationships with customers.- Skilled in identifying customer needs, addressing objections, and closing deals with a high success rate.As a Transcription Specialist:- Honed listening and transcription skills to deliver accurate and error-free transcriptions in a timely manner.- Experienced in transcribing various audio and video content, including interviews, meetings, legal, and medical documents.- Highly organized and efficient professional with excellent time management skills, capable of prioritizing tasks to meet deadlines without compromising quality.