Ilya Zamaev Email & Phone Number

Москва, Россия

• Installation of LiSEC software products on-site and remotely• Setting up Linux servers and clients software• First and second support line (a lot of customers' calls)• Fixing issues and bugs, collecting data for developers• Holding technical presentations for current and new customers (on-site and remotely)• Collecting customers' requests for new releases• Training customer's employees (on-site and remotely)• Participation in installation of new machines and production lines on-site• IT support for machinery department• Working with different operation systems Windows, Linux (creating simple scripts)• Working with VirtualBox, VMware• Working with DB Oracle, PostgreSQL, MSSQL (installation, configuration, simple queries)• Technical communication with colleagues worldwide (MS Dynamics 365 Ticket system, Teems)• Weekly reports and meetings with Austrian colleagues

Москва, Россия

IT support• Operation system optimization (Windows, Mac OS, Linux)• Software installation• Setting up local and wireless network• Selection and purchasing of a new equipment (on customers request)• Setting up mobile devices (iOS, Android)• NVR and security cams installationClients support indoor and remotely. Own base of more then 200 grateful private clients.

Москва, Россия

The same as on previous place (company name was changed)Please look forward

Москва, Россия

IT infrastructure• Local and wireless network support (design and setup)• Employees PCs support (Windows, Mac OS)• Windows server support (Windows Server 2008 (Remote Desktop, File server))• IP telephony support (VOIP)• Backup control• Office equipment supportMedical-information system and CRM• Setting up Medical-information system (Clinichost, Робомед)• Setting up Livetex (online services) and integration with CRM• Setting up CRM (amoCRM, Битрикс24)• Weekly reports Website and online• Control of website development (technical task, design, structure)• Data upload (articles, media)• Base website fixes (without programming)• Setting up mail services (domain and clients)• Setting up Social networks and YouTube channel• Providing information for medical online hubs• Control of web-advertisements• Weekly reportsAdvertisement• Participation in development of advertisement products• Control of adv projects (deadlines and statistics)• Communication with partners (offline and online)• Participation in medical fairs (medical tourism, exhibitions, webinars)Administrative• Deputy of executive director• Conflict resolution• Business correspondence (in Russian and English)• Business meetings organizing• Collecting of weekly reports from departments

Москва, Россия

PCs support (Windows, Mac)Local and wireless network supportOffice equipment support

Specialist Geophysicist, Geophysics

Secondary Education, Math, Physics, English

Primary Education, Teaching English As A Second Or Foreign Language