Alex Zaman

Alex Zaman Email and Phone Number

Writer, IELTS Trainer, Business Development and BPO Consultant, Customer Success/Service Expert @ Speedlancer Inc
caulfield junction, victoria, australia
Alex Zaman's Location
Bangladesh, Bangladesh
Alex Zaman's Contact Details

Alex Zaman personal email

About Alex Zaman

I started at a call center that was also an offshore facility for an outsourcing firm based in the US. I have used my capabilities by applying all the knowledge I had gathered over the years. During that time, I learned a lot about outsourcing, office management, human resource management and even SEO. Later, I moved on to a more customer service oriented job and learned from some of the very best in the industry. As a self-motivated and energetic person, I like to make my professional appearance modeled after the successful people I know about. I have learned through experience that learning never stops and accept every opportunity to learn from anyone. Getting things done is my goal. I'm becoming better at it with each passing day.Specialties: Customer Support, Support Ticket Management, Business Development, Brand Management, Brand Development, Market analysis, Market research, Developing Creative ideas and implementation, creative writing, web development, office administration, human resource management, staffing.

Alex Zaman's Current Company Details
Speedlancer Inc

Speedlancer Inc

View
Writer, IELTS Trainer, Business Development and BPO Consultant, Customer Success/Service Expert
caulfield junction, victoria, australia
Website:
speedlancer.com
Employees:
9
Alex Zaman Work Experience Details
  • Speedlancer Inc
    Concierge
    Speedlancer Inc Sep 2021 - Present
  • Zamanology
    Ceo
    Zamanology Jan 2011 - Present
    Dhaka, Bangladesh
    Lifestyle, success and efficiency coaching, resource management training.
  • Field Nation
    Assistant Support Manager
    Field Nation Jul 2015 - Apr 2016
    Dhaka, Bangladesh
    Responsibilities:Handling escalated phone calls and Zendesk tickets.Managing own sub-team to assign tasks to other employees.Assisting US Business Development Team and Product Development Team.
  • Field Nation
    Support Coordinator
    Field Nation Jun 2012 - Jul 2015
    Dhaka, Bangladesh
    Achievements:The only Excellence Award holder for overall performance for Support Team in 2015Responsibilities:Customer support over the phone and through email.Internal recruiting for clients based on user skillsets.Assigning tasks to all the team members at least one day per week.
  • Kazi It Center
    Floor Manager
    Kazi It Center Sep 2010 - Jan 2011
    Responsibilities:Managing and supervising the agentsClient support over the phoneRequesting service related feedbacks over the phone from clientsProviding information about ongoing promotional offers to old and eligible clientsCalling back customers to let them know of current stock of products they showed interest in
  • Kazi It Center
    Senior Call Center Executive And Trainer
    Kazi It Center Aug 2010 - Sep 2010
    Most appreciated employee as per customer feedbackSecond best sales representative for 3 consecutive monthsPromoted to solely manage customer service department of one online store and also provide back-office supportResponsibilities:Customer support over the phoneTaking orders over the phone and making invoices, purchase orders for thoseRequesting product and service related feedbacks over the phone from old customersProviding information about ongoing promotional offers to old and eligible customersCalling back customers to let them know of current stock of products they showed interest in near; Tel.: 02-9357688KITC is a private limited company and associate of A to Z tasks; Responsibilities:Customer support over the phoneRequesting product and service related feedbacks over the phone from old customersProviding information about ongoing promotional offers to old and eligible customersCalling back customers to let them know of current stock of products they showed interest in near

Alex Zaman Skills

Creative Writing Web Development Blogging Sem Social Media Marketing Google Analytics Customer Service Business Development Market Research Marketing Strategy Content Strategy Time Management Online Research Content Writing Web Content Management E Commerce Outsourcing Telemarketing Wordpress Workforce Management Content Management Call Centers Cms Web Analytics Content Development

Alex Zaman Education Details

  • 2005, Rajshahi University School
    2005, Rajshahi University School
    Science

Frequently Asked Questions about Alex Zaman

What company does Alex Zaman work for?

Alex Zaman works for Speedlancer Inc

What is Alex Zaman's role at the current company?

Alex Zaman's current role is Writer, IELTS Trainer, Business Development and BPO Consultant, Customer Success/Service Expert.

What is Alex Zaman's email address?

Alex Zaman's email address is za****@****ail.com

What schools did Alex Zaman attend?

Alex Zaman attended 2005, Rajshahi University School.

What are some of Alex Zaman's interests?

Alex Zaman has interest in Consultancy, Reading Books, Investment, New Technology.

What skills is Alex Zaman known for?

Alex Zaman has skills like Creative Writing, Web Development, Blogging, Sem, Social Media Marketing, Google Analytics, Customer Service, Business Development, Market Research, Marketing Strategy, Content Strategy, Time Management.

Who are Alex Zaman's colleagues?

Alex Zaman's colleagues are Paul Wallis, Jon Westenberg, Alice White, Oves Imtiaz.

Not the Alex Zaman you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.