Zamara Batool Email & Phone Number

Pakistan

As a dedicated customer support professional, I excel at facilitating and supporting international clients by providing remote assistance. I am adept at updating and maintaining clients' information on various portals and company systems while maintaining strict confidentiality in accordance with GDPR rules and regulations. Additionally, I am skilled at organizing and managing documents filing systems related to all clients, ensuring easy access to vital information whenever required.My responsibilities include organizing and conducting training sessions for new employees joining the team. This involves coordinating with other team members to develop training materials and schedules that align with the company's goals and objectives. I also evaluate the effectiveness of the training program and make necessary adjustments to ensure that the employees are equipped with the necessary skills and knowledge to perform their job responsibilities.

Dubai

As an HR Coordinator, I held various roles and responsibilities. First and foremost, I was responsible for managing the recruitment and selection process. This involved identifying staffing needs, creating job descriptions, advertising vacancies, screening resumes, conducting interviews, and making hiring decisions.Another critical responsibility was creating a positive work environment by addressing employee concerns, grievances, and disputes. I was also responsible for designing and implementing performance appraisal systems and conducting performance reviews.In line with ISO 9001:2015 standards, I was in charge of yearly planning for the training and development of all employees. I was also responsible for conducting ISO audits for both ISO 9001:2015 and 45001:2018.Additionally, I played a key role in designing competitive compensation and benefits packages for new employees that align with the organization's objectives. This included analyzing market trends, designing incentive programs, and managing employee benefits.Ensuring compliance with all employment laws, regulations, and policies was also a vital aspect of my job. This involved keeping up to date with changes in employment law, creating and implementing policies and procedures, and ensuring that all employees were aware of their rights and responsibilities.Finally, I was responsible for maintaining accurate HR records, managing employee files, processing payroll, and overseeing the administration of benefits and other HR-related programs.

Abu Dhabi

During my three-month remote work with Al Barq AlKhateef, I was entrusted with a range of HR and admin-related responsibilities. These included overseeing the recruitment and hiring process, preparing the payroll, formulating HR policies, and managing invoices and receipts.As part of my role, I was also responsible for reviewing and verifying all account entries, as well as reconciling petty cash to ensure the accuracy of financial transactions.Overall, my objective was to ensure the smooth functioning of the HR and administrative operations of the company, while adhering to best practices and ensuring compliance with relevant regulations and policies.

Dubai, United Arab Emirates

As a skilled accounting professional, I am responsible for preparing entries for asset, liability, and capital accounts by carefully compiling and analyzing relevant account information. My ability to accurately document financial transactions by entering the appropriate account information ensures the accuracy and integrity of financial records.Furthermore, my role also includes analyzing various accounting options and providing recommendations for appropriate financial actions. I carefully evaluate financial data and make informed decisions based on my analysis, ensuring that my recommendations are sound and beneficial for the organization.Overall, my expertise in compiling, analyzing, and documenting financial information, along with my ability to provide strategic financial recommendations, make me a valuable asset to any organization.

As an Operations Officer at HMB, my primary responsibilities include:Identifying customer needs and referring them to appropriate banking services. This involves accepting cheque deposits, verifying records and receipts, and crediting customers' accounts accurately.Conducting foreign currency transactions for overseas travelers, ensuring that they receive prompt and efficient service.Providing change and cashing cheques while accurately recording all transactions to maintain the integrity of banking records.Addressing customer inquiries and concerns promptly and professionally, providing satisfactory resolutions whenever possible.In addition to these duties, I am also responsible for maintaining a high level of customer service and ensuring compliance with banking regulations and policies. I work closely with my team to ensure that all transactions are processed accurately and efficiently, while always prioritizing the needs and satisfaction of our customers.

Rawalpindi, Pakistan

As an English teacher at Roots School System, I am driven by a strong desire to foster a competitive environment that inspires excellence in my students and colleagues alike. I believe that a competitive atmosphere encourages growth, creativity, and innovation, and I strive to create such an environment wherever I work.My enthusiasm and confidence are key components of my teaching style, and I seek to instill these qualities in my students by providing engaging and challenging lessons that push them to reach their full potential. I believe that every student has unique strengths and weaknesses, and I strive to create a supportive learning environment that encourages them to identify and build on their strengths while addressing areas for improvement.In addition to my commitment to student success, I also aim to bring my enthusiasm and confidence to my colleagues and the organization as a whole. I believe that a positive and supportive workplace culture is essential for creating a thriving learning community, and I work to build strong relationships with my colleagues and contribute to a collaborative and supportive environment.

Initially, I started as a substitute teacher, but I later took up the position of an English teacher for the primary section. I found working with young students to be an amazing experience that gave me a lot of joy. It was exciting to prepare stimulating lessons and activities for the children and work alongside them in decorating the classroom. Teaching was a challenging yet creatively satisfying job

Master Of Philosophy (M.Phil.), Economics, In Process

Master Of Science (Msc), Economics, 3.81 Gpa

Bachelor Of Commerce (B.Com.), Economics

Ics, Computer Science

Activities and Societies: Debate team, Badminton player and Newsletter Editor