Zamara Amankwah, Msha Email & Phone Number

United States

• Led the implementation of Upstream’s quality improvement and technical assistance programs with health care agencies, improving access to contraceptive care and successfully integrating it into healthcare systems as a standard offering.• Spearheaded the scaling of healthcare practices by developing and optimizing processes and systems for efficient implementation and integration across various health centers.• Analyzed key performance data to track the success of implementation initiatives, using insights to continuously refine processes, drive improvements, and ensure optimal program outcomes.• Drove product and program improvements by incorporating feedback and adapting strategies to meet evolving needs, ensuring successful program delivery and measurable impact.

• Manage the strategic planning and implementation of the patient engagement programs for Medicaid, Medicare, and Commercial populations in practices across the nation.• Spearheaded product changes by working closely with Product teams to prioritize features, document technical requirements, and implement continuous improvements• Used data-driven insights to develop and refine strategies, analyze performance trends, and optimize decision-making.• Created and communicated technical requirements, project plans, and strategy documents, ensuring cross-functional alignment and clear communication with both internal stakeholders and external partners.• Collaborated with practice managers and regional directors to ensure programs align with operational workflows and provide improvement plans when necessary.• Collaborated with executive leadership to craft and execute go-to-market strategies, ensuring seamless product launches and revenue growth.

• Co-lead the development, implementation, and launch of our company's internal database meant to streamline practice information collection; decreased project turnaround time by more than 60%.• Developed and executed project plans, including timelines, resources, and risk assessments, to ensure the successful delivery of product enhancements.• Maintained detailed project documentation to ensure transparency with clients and timeliness of deliverables.• Wrote detailed technical specifications and collaborated closely with engineering teams to deliver on-time product improvements.• Lead internal focus groups and workshops with practice representatives and key stakeholders to identify opportunities to address access barriers for patients through outreach.

New York, New York

• Managed the operational schedules and workflow for obstetrical physicians and surgeons in the Women’s Health department.• Reviewed operations workflow across 7 obstetrics and gynecology provider offices within the department and partnered in developing updated workflows to improve operational efficiency.• Provided support for pregnant patients seeking more knowledge about options and care and connecting them with the appropriate community resources.• Supported health program enrollment and reproductive justice education and advocacy.

Raritan, Nj

• Designed program implementation and maintenance plan.• Provided ongoing direction and leadership for program operations.• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.• Worked cross-functionally with various departments to expand program access by 25%.

Greater Philadelphia Area

• Coordinated monthly wellness and fitness events for Temple University students and larger Philadelphia area• Designed digital marketing content for the Teen Diaries and Pretty Girls Sweat website and social media platforms• Outsourced and networked with local fitness/wellness professionals for future events and engagements • Assisted with hosting large-scale fitness events for 200+ participants and celebrities in the New York and Atlanta area

Master Of Science - Ms, Health/Health Care Administration/Management

Bachelor Of Science - Bs, Kinesiology And Exercise Science

Activities and Societies: National Council of Negro Women Inc., Temple University Section- President