Zames Ong Email & Phone Number

Singapore, Singapore

Crafted interactive activities for effective reinforced learning in Mandarin.Fostered commitments to lifelong learning by connecting course materials to broader themes and current events.

Singapore, Singapore

Followed up on tendering summaries and managing Letters of Award to contractors.Outlining best practices and creating a set of operational instructions for Workplace Handbook.Supported in procurement of pantry supplies for various departmental requirements.

Singapore, Singapore

Building and maintaining relationships with alumni.Serve as the first point-of-contact and assisting in accessing facilities.Manage facilities and supporting stakeholders’ events.

Singapore, Singapore

Oversee maintenance of the Jurong Spring HDB estate, in-charge of 24 blocks and 2272 equivalent dwelling units (EDUs).Inspect routine maintenance/improvement works and provide advisory on facilities management matters.Fulfil all maintenance functions/arrears management functions to meet client and regulators’ expectations.Plan, implement and monitor progress of improvement projects.Liaise with all stakeholders, particularly Residents’ Committees, residents, and contractors to ensure estate is well-maintained.Deal sensitively and fairly with people from diverse cultural backgrounds.Engage, manage, and discuss on maintenance issues with grassroot leaders.

Singapore

Conceptualisation, customer engagement, events facilitation, and execution for events.Preparation, management, operation, and maintenance of logistics.

Singapore

Led a team of service personnel to distribute tracing collaterals seamlessly and assisting with inquiries for the purposes of contact tracing by Ministry of Health.

Singapore

Trained new employees in providing excellent customer service and conflict resolution techniques when needed.Coordinated order flow between departments, multitasking to increase efficiency and handling work under pressure.

Singapore

Gained exposure to the Health & Finance industry, thereby collaborating with Health Promotion Board, Fullerton Medical Group and Great Eastern to establish meaningful and beneficial partnerships for The Associates.Acquire, organize, and facilitate meetings between SMEs and The Associates, as well as developing employee welfare initiatives for SMEs.

Singapore, Singapore

Like every Singaporean male, I was assigned and am privileged to have serve my time at the Republic of Singapore Air Force (RSAF) as an operational specialist.To my offshore and local readers, to be a specialist, one must first possess the zest and war-fighting spirit of a leader. I had been donned on the rank of a 3rd Sergeant which has 3 black insignias, and was promoted to a 2nd Sergeant for commitment and dedication.My role was crucial in maintaining the peace and clear skies. From Operational work to administrative work, I was behind a department that is commonly known as Air Defence Operations Command, or ADOC for short. In the operations department, situations happen in the blink of an eye, and many a times you are required to constantly be on your toes. This would mean instantaneous and spontaneous reactions so as to deliver the necessary response in the shortest time plausible.From my duty, I am honoured to be under the wings of this organisation and the department. The camaraderie, skill sets, leadership are lessons not obtainable in the civil public society. Though many young Singaporeans have expressed their disdain to serve the nation, I for one am glad to have shown my love for this country and hopefully in time to come, I can bring along these heart tugging episodes in my life journey.

Singapore

Served during overflow periods in a fast-paced environment and received cash management, assembly line teamwork, and product handling training.Communicated product details and provided customer service effectively to international visitors, promoting to a supervisory position after 3 months.

Central Business District, Singapore

As a Business and Marketing Intern, my role was to develop keen insights and observe key marketing strategies rolled out by huge market players. The cruise industry is a multi-million dollar business and my company has been a key catalyst for the growth of consumer interest in the Asia Pacific market.My primary job scope was to source for new avenues and routes for us to connect using the B2C model. In the interim, exhibitions and travel fairs such as NATAS were also part of my purview.During my stay then, i had built up my holistic experience. My interpersonal skills, marketing strategies and business tactics/reasoning have all been polished till date. From there, I harnessed these lessons and life values to employ them during my course of study.

Singapore

Received in-depth training for communication techniques, ensuring attention to detail and comprehensive customer service.Responsible for managing the overall flow of customers, restaurant methodology and practices.

Project & Facilities Management (Hons), Facilities Planning And Management

Leisure And Events, 3.5 / 4.0 Gpa