Vp, Customer Onboarding & Support
CurrentHelping Atlan's customers achieve value as fast as humanly possible, while not gaining any gray hairs along the way.
Dec 2024 - Present
AeroLeads people directory · profile
Zach Michel Email & Phone Number
Customer Experience, Stategery & Dachshunds
at
Atlan
1 work email found
@looker.com
5 phones found area 858, 831, and 781
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience, Stategery & Dachshunds
Location
Santa Cruz, California, United States
Who is Zach Michel? Overview
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Quick answer
Zach Michel is listed as Customer Experience, Stategery & Dachshunds at Atlan, based in Santa Cruz, California, United States. AeroLeads shows a work email signal at looker.com, phone signal with area code 858, 831, 781, and a matched LinkedIn profile for Zach Michel.
Zach Michel previously worked as VP, Customer Onboarding & Support at Atlan and Advisor at Middleware. Zach Michel holds Bachelor Of Science (Bs), Technology And Information Management from University Of California, Santa Cruz.
Company email context
Email format at Atlan
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zmichel@looker.com
76% confidence
AeroLeads found 1 current-domain work email signal for Zach Michel. Compare company email patterns before reaching out.
Profile bio
About Zach Michel
Currently building the future of Observability with the team at Middleware.io.As a founding member of Looker's Department of Customer Love (Looker acq in 2019 by Google Cloud for $2.7b) I have been in the fortunate position to grow with an organization from 50 to 1000 people while wearing many technical and leadership hats throughout the process. I led our team through expansion into Europe and upon being acquired led the integration of our 130 CS team into GCP's 400 person organization.Throughout the years I've been able to grow as a leader, colleague, and data geek through trial and error, constantly challenging myself, and engagement with invaluable mentors. My career revolves around a passion for learning, helping others succeed, and building world class teams.
Listed skills include Data Analysis, Sql, Lookml, Java, and 46 others.
Current workplace
Zach Michel's current company
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7 roles
Zach Michel work experience
A career timeline built from the work history available for this profile.
Advisor
Current
Nov 2024 - Present
Co-Founder
Middleware is leading the charge on modernizing the Observability space. We provide full stack observability with easy to deploy agents, Otel standardized collection for easy integration into existing telemetry stacks, and a rich customer experience that partners with you across the entire journey.As Co-Founder, I was responsible for building teams from 0 to 1 including SDR, Sales, Support, CS and Docs. Stepped into an advisory role due to life events that required me to spend more time at home and pivot to a pure work from home career.
Jul 2023 - Nov 2024
Head Of Support & Solution Architecture
Had the opportunity to work along side brilliant professionals in the cloud warehousing and analytics space
Sep 2021 - Mar 2023
Customer Strategery
Acted as the key Point of Contact to the Looker GM inside of GCP and owner of Net Retention and growth programs globally Lead a global team of CSMs and CSEs towards 115% NRR across 200m in Revenue and 2000 customers, including the design and delivery of a program that enabled our Customer Success Engineering team to deliver technical success at a 1:200 ratio
Mar 2020 - Aug 2021
Customer Success Stuff
Created and managed a global Customer Success Engineering orgExecutive point of contact for Success Strategy and OperationsDrove the creation and GTM efforts for Looker's Premier SuccessKey contact for Enterprise/Strategic account strategy and risk mitigation
Jan 2018 - Mar 2020
Support Stuff
Lead Technical Support Engineering Opened offices in Dublin and LondonGrew a support org from 2 people in California to 80 people across 4 time zones
Sep 2014 - Jan 2018
2 education records
Zach Michel education
Bachelor Of Science (Bs), Technology And Information Management
University Of California, Santa Cruz
Economics, Global Economics
Lund University
FAQ
Frequently asked questions about Zach Michel
Quick answers generated from the profile data available on this page.
What company does Zach Michel work for?
Zach Michel works for Atlan.
What is Zach Michel's role at Atlan?
Zach Michel is listed as Customer Experience, Stategery & Dachshunds at Atlan.
What is Zach Michel's email address?
AeroLeads has found 1 work email signal at @looker.com for Zach Michel at Atlan.
What is Zach Michel's phone number?
AeroLeads has found 5 phone signal(s) with area code 858, 831, 781 for Zach Michel at Atlan.
Where is Zach Michel based?
Zach Michel is based in Santa Cruz, California, United States while working with Atlan.
What companies has Zach Michel worked for?
Zach Michel has worked for Atlan, Middleware, Firebolt, Google, and Looker.
How can I contact Zach Michel?
You can use AeroLeads to view verified contact signals for Zach Michel at Atlan, including work email, phone, and LinkedIn data when available.
What schools did Zach Michel attend?
Zach Michel holds Bachelor Of Science (Bs), Technology And Information Management from University Of California, Santa Cruz.
What skills is Zach Michel known for?
Zach Michel is listed with skills including Data Analysis, Sql, Lookml, Java, Microsoft Office, Ripstiking, Customer Satisfaction, and Team Leadership.
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