Alexandre Zancope Email & Phone Number

Itupeva, Sp, Br

São Paulo, Brazil

Planning Engineer (Partner)- Developed and implemented architectural plans for end-to-end project delivery- Supported the pre-sales team in estimating services, technical projects, and Statements of Work (SOW)- Conducted comprehensive customer assessments, analyzed data, and presented conclusions- Enhanced customer satisfaction, maintaining a Net Promoter Score (NPS) above 9Managed Service (Partner)- Allocated to BTG Pactual- Ensured high availability by managing the… Show more Planning Engineer (Partner)- Developed and implemented architectural plans for end-to-end project delivery- Supported the pre-sales team in estimating services, technical projects, and Statements of Work (SOW)- Conducted comprehensive customer assessments, analyzed data, and presented conclusions- Enhanced customer satisfaction, maintaining a Net Promoter Score (NPS) above 9Managed Service (Partner)- Allocated to BTG Pactual- Ensured high availability by managing the day-to-day environment- Participated in internal projects to contribute to technical refreshes- Created, presented, and executed change control processes to maintain an updated environment- Developed initial checkpoints to verify all components were functioning correctly before the financial marketplace opened Show less

Itupeva, São Paulo, Brazil

Consultant- Worked for Dell on Santander's Storage Technical Refresh, migrating all virtualized solutions to Active/Active Disaster Recovery replication, including data and connectivity migration.- Collaborated with Systech to develop EMC products and provide pre-sales support for government projects, including drafting and reviewing public notices to design accurate projects and investments. Successfully won bids for SABESP (HCI Solution) and Ministério Público de São Paulo… Show more Consultant- Worked for Dell on Santander's Storage Technical Refresh, migrating all virtualized solutions to Active/Active Disaster Recovery replication, including data and connectivity migration.- Collaborated with Systech to develop EMC products and provide pre-sales support for government projects, including drafting and reviewing public notices to design accurate projects and investments. Successfully won bids for SABESP (HCI Solution) and Ministério Público de São Paulo (Storage).- Engaged with Solutis to plan and implement connectivity migration to Cisco SAN switches, with PRODEB as the final customer.- Partnered with 5WI to plan and execute data migration from Huawei storage to Dell storage, adhering to VIVO's internal processes.- Contributed to Mastery's internal pre-sales and post-sales projects, and managed services for Porto Seguro, leading teams, technology, and project management. Show less

São Paulo Area, Brazil

Solution Architect (Jul 2005 to Oct 2016) - Employee- Developed and implemented architectural plans for end-to-end project delivery;- Supported the pre-sales team in estimating services, technical projects, and Statements of Work (SOW);- Conducted comprehensive customer assessments, analyzed data, and presented conclusions;- Virtualized storage to add more resources and ensure compatibility with other storage systems;- Created disaster recovery plan to ensure customer… Show more Solution Architect (Jul 2005 to Oct 2016) - Employee- Developed and implemented architectural plans for end-to-end project delivery;- Supported the pre-sales team in estimating services, technical projects, and Statements of Work (SOW);- Conducted comprehensive customer assessments, analyzed data, and presented conclusions;- Virtualized storage to add more resources and ensure compatibility with other storage systems;- Created disaster recovery plan to ensure customer adherence to RPO and RTO objectives, including technologies such as RecoverPoint, RecoverPoint for VMware, SRDF/S/A/Metro, MirrorView/S/A, and VPLEX Metro;- Developed comprehensive infrastructure plans for data migration from Block (SAN), File Systems, (NAS) and Storage Area Network (SAN) including the creation of detailed runbooks; Show less

São Paulo Area, Brazil

Implementation Delivery Specialist (Apr 2003 to Jul 2005) - Employee- Implemented disaster recovery solutions to ensure customer adherence to RPO and RTO objectives, including technologies such as RecoverPoint, RecoverPoint for VMware, SRDF/S/A/Metro, MirrorView/S/A, and VPLEX Metro;- Led and executed immersive data migrations from various File Server vendors to EMC NAS, migrated data from other storage vendors to EMC Storage, and facilitated migrations from SAN vendors to EMC OEM… Show more Implementation Delivery Specialist (Apr 2003 to Jul 2005) - Employee- Implemented disaster recovery solutions to ensure customer adherence to RPO and RTO objectives, including technologies such as RecoverPoint, RecoverPoint for VMware, SRDF/S/A/Metro, MirrorView/S/A, and VPLEX Metro;- Led and executed immersive data migrations from various File Server vendors to EMC NAS, migrated data from other storage vendors to EMC Storage, and facilitated migrations from SAN vendors to EMC OEM Switches;- Implemented comprehensive storage solutions including Block Storage, NAS, SAN, Virtualized Storage, CAS, Unstructured Storage, Replication, and Cloud; Show less

São Paulo Area, Brazil

Regional Software Specialist (Jun 2000 to Apr 2003)- Enhanced customer satisfaction, maintaining a Net Promoter Score (NPS) above 9;- Provided comprehensive support for all EMC products and implementations;

São Paulo

- Provided field support and implemented Sun Microsystems products and solutions including storage, Veritas Volume Manager and File System, E10K, SunCluster, Disk Suite, Solaris OS, and servers;- Implemented Cisco and Lucent network solutions for Telefonica, establishing new installations and conducting technical refreshes;

São Paulo Area, Brazil

- Developed O&M Disk Drive distribution strategy in the Strategic Department, collaborating closely with partners and sales teams- Supported and implemented Fujitsu Unix OS and the entire Sun Microsystems portfolio in the Software Department- Repaired mainframe peripherals including Tape Libraries, Cartridges, and Printers in the Field Repair Department

Master Of Business Administration - Mba, It Governance And Best Practices

Graduate Course, Information Technology Project Management

Project Management applied to PMI norms course

College, Computer Engineering

Data Processing (Computer Engineering)