Helped develop creative concepts and structured workflows for video production across all platforms.Coordinated with editors, writers, and production teams to ensure smooth execution of projects,maintaining deadlines and quality standards.Monitored engagement metrics on social media posts and videos, providing feedback to improve performance and audience reach.Played a key role in ensuring content aligned with brand objectives while maximizing engagement across multiple platforms.

Promoted to lead fulfillment operations, overseeing the warehouse and managing team members.Implemented a barcode tracking system and other software to improve order accuracy and streamline workflows.Automated repetitive tasks with software, boosting productivity and reducing errors.Enhanced customer service processes on the website, improving order tracking and communication for a better user experience.

Managed day-to-day fulfillment tasks, including picking and packing orders, organizing inventory, and performing stock counts.