Zane Carroll Email & Phone Number

Orlando, Florida, United States

• Team Building | Sales Enablement | Training & Marketing | Emerging Technologies
• Supported Staples Brand Transformation / NXT Technologies Launch
• Redesigned Support functions to better serve sellers & supporters
• Lead teams that onboard, develop, and optimize STS’ computing, datacenter, software, cybersecurity and emerging technologies practices
• Design & Execution of Annual National Sales Meeting event structure & curriculum
• Development & execution of ongoing continuing education in Tech industry

Orlando, Florida Area

• Technology & People Passion | Discipline | GROWTH | Partnerships
• Followed PASSION back to a ‘Technology first’ function
• Laid foundation for the STS Product Development Office
• Incepted the STS Bootcamp Experience & supported the new hire onboarding of over 80 associates
• Supported STS formal entry into Client Computing & Managed Print Services market
• Supported PMO in training requirements in vendor onboarding projects

Maitland, Florida, United States

• Learning Systems | Prototyping & Development | Quality Assurance | Business Influencer
• Developed charter & managed launch of StaplesTV
• Supported L&D efforts to enter a ‘MobileFirst’ mindset
• Supported Learning Advisor’s projects from a development & execution perspective
• Directly supported design efforts as well as guided team of designers
• Supported corporate training quality assurance efforts in compliance trainings

Maitland, Florida, United States

• New Hire Onboarding | Professional Selling Coach | Training Development | Virtual Learning
• Desire to help others succeed
• Supported Technology Division in New hire onboarding
• Certified in ‘StaplesWay’ Professional Selling Skills Development, iterated in virtual formats leveraging Cisco WebEx & Adobe Connect
• Managed creative development & distribution of over 50 Product Training modules
• Managed training utilization of PTMs above 75% through targeted remediation & reporting efforts

Orlando, Florida Area

• Technical Expertise | Peer-Leader | Team Player | Expansion!
• Account Managed multi-region Territory for Technology division (Southeast, Midwest, Mid-Atlantic)
• Grew tech spend during a recession around 5% by providing VALUE to customers
• Trained generalist sellers in technology trends, tools and opportunities
• Supported training needs for tech sales team expansion
• A leader in Tech Platform Business Development

Orlando, Florida, United States

• Business Development | Professional Selling | Technical Differentiation | Mentee
• Transition from ‘Technology’ to ‘Business Supplies’ and ‘Retail’ to ‘Direct’
• Learned ‘StaplesWay’ Professional Selling Skills and broader business acumen
• Seen as ‘Technology Coach’ on the team
• Seeded many long-term relationships

Altamonte Springs, Florida, United States

• Direct Sales | Account Management | Channel Development | Technical Acumen
• Managed & Grew local book of over 200 accounts
• Diversified book spend in high margin categories like storage and training services
• Developed Channel partnerships to leverage additional resourcing to WIN
• ‘Roll-up-the-Sleeves’ attitude | Supported ‘on-site’ engagements in a ‘retail’ world
• Pilot Entry into High End AV and other technical pilots, including Apple Leopard Server

Altamonte Springs, Florida, United States

• Margin Management | Sales Operations & Optimization | Business Mentee
• Supported a team of 7 Business Sellers in Sales Operations functions
• Developed and enforced margin guidelines that grew team attainment by 4%
• Optimized return rate from 14% to under 8%
• Stretch-Supported Technical Services Desk & Customer Services
• Optimized multiple store’s business desk operations: Altamonte Springs, Orlando & Raleigh-Durham