Zane Carroll Email & Phone Number

Orlando, Florida, United States

Team Building | Sales Enablement | Training & Marketing | Emerging Technologies•Supported Staples Brand Transformation / NXT Technologies Launch•Redesigned Support functions to better serve sellers & supporters•Lead teams that onboard, develop, and optimize STS’ computing, datacenter, software, cybersecurity and emerging technologies practices•Design & Execution of Annual National Sales Meeting event structure & curriculum•Development & execution of ongoing continuing education in Tech industry •Led in transition & transformation through pandemic•Led team that transformed how we onboard new customer end-to-end

Orlando, Florida Area

Technology & People Passion | Discipline | GROWTH | Partnerships•Followed PASSION back to a ‘Technology first’ function•Laid foundation for the STS Product Development Office•Incepted the STS Bootcamp Experience & supported the new hire onboarding of over 80 associates•Supported STS formal entry into Client Computing & Managed Print Services market•Supported PMO in training requirements in vendor onboarding projects

Maitland, Florida, United States

Learning Systems | Prototyping & Development | Quality Assurance | Business Influencer•Developed charter & managed launch of StaplesTV•Supported L&D efforts to enter a ‘MobileFirst’ mindset•Supported Learning Advisor’s projects from a development & execution perspective•Directly supported design efforts as well as guided team of designers•Supported corporate training quality assurance efforts in compliance trainings•Influenced Technology Divisions needs within Learning & Development•Resource managed internal & external teams

Maitland, Florida, United States

New Hire Onboarding | Professional Selling Coach | Training Development | Virtual Learning•Desire to help others succeed•Supported Technology Division in New hire onboarding•Certified in ‘StaplesWay’ Professional Selling Skills Development, iterated in virtual formats leveraging Cisco WebEx & Adobe Connect•Managed creative development & distribution of over 50 Product Training modules•Managed training utilization of PTMs above 75% through targeted remediation & reporting efforts•Developed deep Channel relationships

Orlando, Florida Area

Technical Expertise | Peer-Leader | Team Player | Expansion!•Account Managed multi-region Territory for Technology division (Southeast, Midwest, Mid-Atlantic)•Grew tech spend during a recession around 5% by providing VALUE to customers•Trained generalist sellers in technology trends, tools and opportunities•Supported training needs for tech sales team expansion•A leader in Tech Platform Business Development•Piloter of test programs like Thrive Networks back-up solutions and Founding member of Staples’ early entry into client computing, mobility, and the Apple Technical Expert program•Cultivated Channel relationships for resourcing to WIN•‘Systems’ & ‘Process’ enthusiast

Orlando, Florida, United States

Business Development | Professional Selling | Technical Differentiation | Mentee•Transition from ‘Technology’ to ‘Business Supplies’ and ‘Retail’ to ‘Direct’•Learned ‘StaplesWay’ Professional Selling Skills and broader business acumen•Seen as ‘Technology Coach’ on the team•Seeded many long-term relationships

Altamonte Springs, Florida, United States

Direct Sales | Account Management | Channel Development | Technical Acumen•Managed & Grew local book of over 200 accounts•Diversified book spend in high margin categories like storage and training services•Developed Channel partnerships to leverage additional resourcing to WIN•‘Roll-up-the-Sleeves’ attitude | Supported ‘on-site’ engagements in a ‘retail’ world•Pilot Entry into High End AV and other technical pilots, including Apple Leopard Server

Altamonte Springs, Florida, United States

Margin Management | Sales Operations & Optimization | Business Mentee•Supported a team of 7 Business Sellers in Sales Operations functions•Developed and enforced margin guidelines that grew team attainment by 4%•Optimized return rate from 14% to under 8%•Stretch-Supported Technical Services Desk & Customer Services•Optimized multiple store’s business desk operations: Altamonte Springs, Orlando & Raleigh-Durham