Using asynchronous video to engage audiences like never before-Conceptualized, designed, and built product from zero to one including backend architecture-Established and managed overseas development team-Wrote & designed company website and marketing copy-Closed $100k in ARR as primary sales lead and participated in funding calls

-Managed portfolio of three asset management & cloud migration products at over $40m in ARR -Transitioned organization to OKR model & Disciplined Agile to align product and engineering goals-Delivered multiple releases with global teams (Australia, Ireland, China, India)-Revived legacy product with engineering for >60% performance increase-Inspired & drove team to deliver new SaaS version of product that had languished for years-Led design sprints & product discovery sessions with Allstate, MetLife, & other enterprise organizations as well as internal engineering teams-Served as site-leader for Asheville office with 25 employees & participated in Leadership Circle formed of 80 leaders from around the organization

-In partnership with the rest of the leadership team, increased revenue 25% YoY & above $10m-Improved renewal rates by 20% & successfully shepherded through acquisition & due diligence process-Designed & delivered the “Balsam” release, largest in RISC history, including a new security module-Created “Bug Week” with engineering to reduce time to resolution by >50% and improved team velocity-Produced web collateral, email copy, webinars, sales enablement, & videos-Led & managed team of 12 engineers, recruited 5 new engineers-Oversaw $2.5m budget & delivered cost savings of ~20% without reduction in headcount

• Appointed Deputy Director of Account Services• Worked directly with VP of Digital to develop digital sales strategies and client on-boarding for SaaS and PaaS offerings• Created marketing collateral for sales strategies and specific solutions• Delivered and implemented digital supply chain solutions e.g. website hosting, financial processing, eCommerce, etc.• Managed eCommerce web store with over $1M in annual revenues• Traveled internationally to work with development teams on client implementations• On-boarded several client implementations related to manufacture on demand and distribution• Developed recruiting and mentoring program to increase the caliber of our workforce

• Developed plans to reorganize team and deliver annual cost savings of $200,000• Streamlined several workflows to reduce overtime by 75% with no impact to service level• Trained to Greenbelt level in Lean Six Sigma• Developed a projected twelve million unit account to over twenty-one million through professional execution, service, and process efficiency

• Oversaw three North American sites to compliance for Microsoft rules and regulations• Managed global team on performance to Microsoft standards• Managed team of five people amongst different sites• Raised average Microsoft scorecard from 85% to 98%• Project managed a successful site installation and go-live in Indianapolis, IN

• Managed supply chain for multi-million dollar account• Served as a team lead overseeing client operations throughout the plant• Visited client to make quarterly presentations independently• Worked with international sites for client delivery