Zane Dickens

Zane Dickens Email and Phone Number

Design and Comms Lead | Strategist, PM and Storyteller @ Jembi Health Systems
Cape Town, WC, ZA
Zane Dickens's Location
City of Cape Town, Western Cape, South Africa, South Africa
Zane Dickens's Contact Details

Zane Dickens work email

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About Zane Dickens

I'm a Lead Designer with over two decades of expertise in visual, branding, product and UX/UI design. I seamlessly blend leadership with hands-on skills to craft transformative user experiences, particularly in challenging areas like enterprise and Health Tech.With two degrees in Communications and Psychology, my love for writing and communication helps businesses showcase their positive impact across various channels.Key Impacts:- Achieved an African first of cross-border data sharing, streamlining the vaccination process, slashing the time from nine minutes to just two. This facilitated over 150,000 vaccinations via our app. Only 30 of my premium-branded cards were ever lost. A 99.7% retention rate that reduced project costs.- I secured a 100% COVID discount for our NPO, resulting in annual savings of $40,800. While architecting and designing a no-code collaborative solution for 340 digital health professionals.- Played a pivotal role in a multi-phased Loerie Award-winning service which quadrupled our client's share of preserved funds, reducing premature cash outs by 35%. I was the top graduate in my 2006 class. A gold medalist in Service Design and an adventurer at heart, I've scaled Kilimanjaro and authored a post-cyberpunk novel.Always eager to expand my network. Connect on LinkedIn or drop me an email at zanedickens@gmail.com.Skills: Product Design, Wireframing, UX & UI Design, Prototyping, Usability Testing, Design Thinking, Mobile & Web Design, UX Research, Adobe Creative Suite, Figma.

Zane Dickens's Current Company Details
Jembi Health Systems

Jembi Health Systems

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Design and Comms Lead | Strategist, PM and Storyteller
Cape Town, WC, ZA
Website:
jembi.org
Employees:
98
Zane Dickens Work Experience Details
  • Jembi Health Systems
    Design And Comms Lead | Strategist, Pm And Storyteller
    Jembi Health Systems
    Cape Town, Wc, Za
  • Jembi Health Systems
    Design Lead | Storyteller And Strategist
    Jembi Health Systems Mar 2021 - Present
    Cape Town, Western Cape, South Africa
    I've grown from design leadership to a position combining communications and product strategy. Collaborating at an executive level across the company, and multiple country offices, to share our global impact stories with our funders and the digital health community. Ensuring who we are, how our products help users tackle massive problems, and their successes are wildly known.IMPACT:- Led weekly C-Level communication strategy meetings for impact storytelling targeted at U.S. funders.- Created a global No Code collaboration workspace that saves the client $40,800 annually.- Increased key newsletter metrics: ↑ subscribers 21% ↑ open rate 46% ↑ clicks 172% in 30 days- Transformed dense 80-page Annual Report into targeted Impact Report with ↑ 36% open rate.- Design multiple user-centric enterprise MVPs and features for hackathons and product launches. Led to improved interoperability, patient matching and data integration globally.
  • Jembi Health Systems Npc
    Design Team Lead | Team Leadership, Mentoring, Project Management, Product Design & Research
    Jembi Health Systems Npc Jan 2019 - Mar 2021
    Cape Town Area, South Africa
    Championed the rebranding of Jembi and developed tailored Android healthcare apps. Conducted pivotal UX research in Cameroon and seamlessly integrated Design Thinking and Lean UX methodologies into Jembi’s Software Development Life Cycle.IMPACT:- Created 6 Android apps tailored to doctors, nurses, parents and patients.- Conducted field UX research in 2 countries (Cameroon and Zambia)- Integrated Design Thinking and Lean UX into the Software Development Life Cycle.- ​​Grew the design team from 1 to 4- increased design literacy from developers to executives with 6 trainings, 3 workshops and 3 conferences.- Applied UX methods to enhance employee onboarding experience for 30+ new hires.- Showcased these strategies at UX South Africa 2019.
  • Jembi Health Systems Npc
    Senior Creative Technologist | Ux Research, Ux/Ui Design, Front End Development
    Jembi Health Systems Npc Feb 2017 - Jan 2019
    Cape Town Area, South Africa
    Led an innovative user experience strategy that dramatically reduced vaccination wait times in Kenya & Uganda. Using a story-driven and premium-branded experience to treat aid-recipients just like iPhone users. An approach that led to only 30 lost cards from 10 000, a feat I proudly presented at UX South Africa 2018.IMPACT:- Slashed vaccination wait times by 80% in Kenya & Uganda with Journey App.- Premium branding design led to a card retention rate of over 99.7%.- Reduced Smartcare update cycle from years to days, with UX-led update from Windows forms to web tech.- Enabled award-winning blood safety web app expansion to 6 countries by UX architecting a simple translation workflow.
  • Fjord / Accenture
    Senior Creative Technologist | Ux Research, Ux/Ui Design, Front End Development
    Fjord / Accenture Jun 2015 - Dec 2016
    Cape Town Area, South Africa
    As a pivotal member of an international Service Design team, I bridged the gap between research, design, and development. My generalist skills were instrumental in securing 12 additional contracts beyond an initial six-week project.IMPACT- Secured 12 additional contracts, extending beyond my initial six-week engagement.- Award-Winning Innovation: Played a key role in the UX research and front-end development of 'Smart Exits.' This project led to a dramatic reduction in pension cash-outs from 61% to 26%, significantly lowered tax burdens for retirees, and boosted the client's share of preserved funds from 17% to 66%. These transformative impacts earned us a Gold Loerie for Service Design in 2017.
  • Konvert
    Head Creative | Web Design, Visual Design, Web Development, Content Marketing
    Konvert Feb 2004 - Jun 2015
    Cape Town Area, South Africa
    Freelance Front End Development, Design and Content.- Founded and ran a small digital agency for 7 years.- Provided a host of web solutions to 20+ clients in SMME market.- Serviced multiple national corporate clients and international founders.- Managed a team of permanent and contract staff.- Successful freelancer and contractor for 11 years.- Print, graphic, web design & development, and content writing- Corporate video production, and post-production.
  • Clearwater
    Promo Director | Scriptwriting, Talent Direction, Video Editing
    Clearwater May 2008 - Feb 2009
    Johannesburg Area, South Africa
    - The development of concepts and writing of scripts for interstitial advertising for M-Net and DSTV. - Managing the process from approved script through to delivery to studios within tight deadlines. - Working with Graphic Designers and Animators to bring the concept to life, pushing what was possible within budgetary and time constraints. - Sourcing material and editing video using Final Cut Pro. - Directing the Sound Design process, as well as sourcing and directing Voice Talent.
  • Tin Rage Productions
    Offline Editor | Cameraman, Video Editing
    Tin Rage Productions Oct 2007 - Apr 2008
    Johannesburg Area, South Africa
    Offline editing for the SABC 3 Series 'Solving It', as well as documentaries, such as 'The Lamp Lighters'

Zane Dickens Skills

Digital Marketing Web Design Blogging Integrated Marketing Online Marketing Photoshop Digital Media Video Production Graphic Design Content Strategy Copywriting Video Editing Wordpress Video Front End Development Html5 Cascading Style Sheets Angularjs User Experience Post Production User Interface Design Visual Design Agile Methodologies After Effects Sass

Zane Dickens Education Details

Frequently Asked Questions about Zane Dickens

What company does Zane Dickens work for?

Zane Dickens works for Jembi Health Systems

What is Zane Dickens's role at the current company?

Zane Dickens's current role is Design and Comms Lead | Strategist, PM and Storyteller.

What is Zane Dickens's email address?

Zane Dickens's email address is za****@****ail.com

What is Zane Dickens's direct phone number?

Zane Dickens's direct phone number is +272170*****

What schools did Zane Dickens attend?

Zane Dickens attended University Of Johannesburg, University Of Johannesburg.

What are some of Zane Dickens's interests?

Zane Dickens has interest in Start Ups, Small Business, Children, Changing The World, Independent Publishing, Economic Empowerment, Online Business Growth, Education, Environment, Science And Technology.

What skills is Zane Dickens known for?

Zane Dickens has skills like Digital Marketing, Web Design, Blogging, Integrated Marketing, Online Marketing, Photoshop, Digital Media, Video Production, Graphic Design, Content Strategy, Copywriting, Video Editing.

Who are Zane Dickens's colleagues?

Zane Dickens's colleagues are Desire Manzi Ruzigana, Antonio Sitoi, Aaliyah Ariefdien, Jonnea Smith, Bukeka Nohashe, Axelle Ava, Belso Langa.

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