Zanele Shezi Email and Phone Number
I am a resourceful, hardworking and dedicated individual with a successful background in Sales and Customer Service. Excellent communication and problem solving skills used to great affect when under significant pressure. Highly motivated with a passion for achieving targets and personal growth. Enjoy building relationships with staff and customers using excellent interpersonal skills.
Amka Products (Pty) Ltd
View- Website:
- amka.co.za
- Employees:
- 354
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Sales Assistant And PaAmka Products (Pty) Ltd Apr 2018 - PresentCenturion• Customer Sales Reviews SAP and Qlickview Capture Purchase Orders (internal and external) on Syspro system• Prepare listing PDF documents on NPD’s for all customers for the purpose of listing , experience in dealing with the Consumer Goods Council of SA (CGCSA) and DataNet.• Update promotional grid weekly and distribute to the Sales, Marketing and Supply Chain teams• Maintain price lists, update price increases and/or NPD’s or discontinuations.• Distribute revised price lists to all Key Account, Operations and relevant Brand Managers• Distribute sample stock to all Key Account and Sales Operations Managers when required including trade sample packs for new launches• Manage POS material through POS warehouse, including execution costs and ensure all POS is delivered to the trade on time.• Ensuring POS is within customer requirements and specifications.• Creating ID cards through CGCSA for Sales staff in order to gain access to retail stores on trade visits.• Manage all product images on SKUWorks library.• Manage incentives of sales team and 3rd party sales/merchandising agents.• Pulling Gap & SOH reports from Retailer portals and Qlickview- Placing orders to maintain stock level- Effective merchandising of the company’s products within FMCG retail outlets- Visiting stores on a regular basis- Building and maintaining good customer relationship- Ensure paid space in all channels- Maintenance of stock and shelf space- Weekly reporting- Communication of all problems arising- Sorting out returns- Stands assembling for promotions - Communicating all promotions to the store buyers and management• Maintenance of operational standards on a regional basis• Implement and maintain all required operational standards (merchandising, ticketing, housekeeping, stock availability, service levels, pricing, promotional planning & execution -
Sales AdministratorIncolabs Pty Ltd Jan 2014 - Present• Capture Purchase Orders (internal and external) on Syspro system• Prepare listing PDF documents on NPD’s for all customers for the purpose of listing , experience in dealing with the Consumer Goods Council of SA (CGCSA) and DataNet.• Update promotional grid weekly and distribute to the Sales, Marketing and Supply Chain teams• Maintain price lists, update price increases and/or NPD’s or discontinuations.• Distribute revised price lists to all Key Account, Operations and relevant Brand Managers• Distribute sample stock to all Key Account and Sales Operations Managers when required including trade sample packs for new launches• Manage POS material through POS warehouse, including execution costs and ensure all POS is delivered to the trade on time.• Ensuring POS is within customer requirements and specifications.• Creating ID cards through CGCSA for Sales staff in order to gain access to retail stores on trade visits.• Manage all product images on SKUWorks library.• Manage incentives of sales team and 3rd party sales/merchandising agents.• Pulling Gap & SOH reports from Retailer portals and Qlickview- Placing orders to maintain stock level- Effective merchandising of the company’s products within FMCG retail outlets- Visiting stores on a regular basis- Building and maintaining good customer relationship- Ensure paid space in all channels- Maintenance of stock and shelf space- Weekly reporting- Communication of all problems arising- Sorting out returns- Stands assembling for promotions - Communicating all promotions to the store buyers and management• Maintenance of operational standards on a regional basis• Implement and maintain all required operational standards (merchandising, ticketing, housekeeping, stock availability, service levels, pricing, promotional planning & execution -
Shopper Marketing/Operations AdministratorIncolabs Pty Ltd Jan 2014 - Apr 2018BryanstonAztec Databases LoadedAztec Databases updated with New Product InfoAd Hoc ReportingAll NPD's loaded on EAN PDC / Skuworks and MakroSpeed to Shelf TrackingMaintenance of all images Libraries & PortalsPOS Management & TrackingPOP Tracker (of CMU's FSU's ect)Skuworks SOV TrackerManage CO OP GridPrice Surveys across main KVI'sGap Trackers run on key KVI's in Key Customers -
Sales AdministratorReckitt Benckiser South Africa (Pty) Ltd Jan 2013 - Dec 2013• Ensuring the timely payment of rebates and promotional spend.• Processing of Purchase orders.• Allocating customer deductions to the correct accrual account.• Resolving any customer queries• General Administration: data capturing, filing
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Sales Support AdministratorSmollan Jan 2010 - Dec 2012• Breaking down a large task into subtasks or sub – goals to anticipate obstacles and evaluate alternatives• Recognize and meet the needs of internal and external customers• Listen clearly, present information in a clear manner and respond appropriately to the verbal and written communication of others • Work closely with others to achieve shared goals• Draw relevant sales reports from relevant database as per requirements • Collect information into one report and send to relevant parties• Collate expense claims and personal business slips for everyone with a company credit card and submit to finance• Follow up to ensure effective problem resolution• Handle issues and complaints in a diplomatic and sensitive manner• Direct queries/request to appropriate parties• Receiving point of sales and distributing them according to the regions• Personally action calls and emails• Downloading pictures from cellphones and loading them onto the website• Assistant to two managers and helping with their requirements• Arranging Flights and accommodation for Managers• Compiling weekly reports for the Area Marketers, surveys etc.• Handling Field Marketers queries• Other Adhoc duties -
Reception And Production AssistantFuture Group Sep 2008 - Aug 2010• Operating a multi-line phone system (14 lines and 60 extensions)• Answering the phone, faxing, typing and data capturing• Maintaining the office such as; ordering groceries and stationary • Making sure everything in the office is working and in order• Welcoming guest and making sure I meet there needs• Responsible for the driver’s schedule and making follow ups• Sorting the company mail and distributing it• Raising purchase orders for the whole company • Other Adhoc duties
Zanele Shezi Skills
Zanele Shezi Education Details
-
Business Administration And Management, General -
Fourways High SchoolEnglish Language And Literature/Letters
Frequently Asked Questions about Zanele Shezi
What company does Zanele Shezi work for?
Zanele Shezi works for Amka Products (Pty) Ltd
What is Zanele Shezi's role at the current company?
Zanele Shezi's current role is Sales Assistant and PA at Amka Products (Pty) Ltd.
What schools did Zanele Shezi attend?
Zanele Shezi attended Iie Rosebank College, Fourways High School.
What are some of Zanele Shezi's interests?
Zanele Shezi has interest in Children, Education, Health.
What skills is Zanele Shezi known for?
Zanele Shezi has skills like Customer Service, Microsoft Office, Microsoft Excel, Management, Marketing Strategy, Marketing, Syspro, Datanet, Barcodes, Research, Logistics.
Who are Zanele Shezi's colleagues?
Zanele Shezi's colleagues are Sajid Hasware, Makgosa Anikie, David Abdullah, Karen Aerenlund, Arshad Khan, Natasha Meintjes, Fanie Ferreira.
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