Over an exemplary career which has spanned the best part of 2 decades - performing business process analysis, identifying problem areas and performance gaps and making recommendations for improvement to ensure potential optimization – my career over this period tells a tale of versatility, adaptability and a commitment to operations excellence. My leadership style focuses on engaging team members to communicate, dynamically solve problems and deliver the highest quality solutions.My name is Zanele Bey, and I have demonstrated superior competency and a track record of success analysing processes and implementing solutions while managing projects throughout all phases of deployment. Adept at analysing a full range of business concerns, needs, and requirements to identify and recommended processes, products, and solutions to meet goals and objectives. My background features expert skills in product ownership, problem resolution, planning, monitoring, reporting, resource management, quality, and risk management as well as serving as a reputable change agent. From previous engagements as Product owner and Digital IT Business Analyst - working in agile scrum – I have demonstrated a proficiency in defining product requirements, roadmaps and long term strategies which satisfy company requirements as well as client asks. Communication is the core of a successful corporate success, process optimization and rate of return business. I have a reputation for gaining an in-depth understanding of project value and core concerns prior to recommending and implementing effective business solutions. I utilize superior communication, leadership, team collaboration, staff training, and time management skills to build consensus across relevant parties and drive business success.Feel free to connect with me - zanele.bey@gmail.com