Xanthi Chatzidimitriou Email & Phone Number

Greece

Greece

Greece

Led the end-to-end product lifecycle of a periodical publication delivering on time and within budget, while surpassing quality expectations.•Managed the creation and distribution of periodical publications, resulting in a 20% increase in customer acquisition for periodical publications.•Utilized cold calling and cold emailing techniques to secure partnerships with 35 new clients, expanding the client base for periodical publications by 70% and unlocking new revenue streams that contributed to increased profitability.•Managed client relationships and created a network of strategic partners, leading to a 15% increase in revenue within the first bimester.

Athens, Attiki, Greece

"Evropaiki Koinonia Politiki Ekfrasi Thesmoi" or EKPETHE, is a NGO based in Athens, Greece and founded in 1988 with the purpose of promoting the European idea and values, and international multilateral cooperation and governance. EKPETHE works on various projects aimed at fostering social cohesion, supporting refugees, and enhancing democratic participation among youth. Its portfolio comprises of public events, seminars, workshops, festivals, and three shelters for unaccompanied minor refugees from Africa, Middle East and Asia."My internship took place in one of the three shelters for unaccompanied boys. The role encompassed a wide range of responsibilities, from managing office tasks, regarding data management and process optimisation, to collaborating with educators on cultural and educational projects. Through strategic planning and execution, I was able to enhance the effectiveness of the NGO's programs and improve its operational efficiency. • Increased program participation and engagement of children by 30% by planning and executing impactful projects in collaboration with the educators.• Drove a 33% increase in operational efficiency by spearheading digital transformation initiatives, automating workflows, and redesigning internalprocesses. Increased employee satisfaction and productivity by 20% and achieved 100% buy-in from colleagues.• Achieved an accuracy rate in financial tracking of 98% by meticulously reviewing invoices against budgetary guidelines in Excel.• Increased funding by 20%, saving the NGO approximately €5K over 4 months by executing strategic sponsorship outreach initiatives.

Marousi, Attiki, Greece

Key Accomplishment: Quickly demonstrated strengths in understanding the customers, their needs, behaviors, and pain points, earning an expanded role that included marketing campaigns, brand development and program management.• Gained significant market share through 67% increase in customer acquisition by providing highly-personalised, customer-centric services throughout the customer journey and enhancing the points of differentiation from competitors.• Increased customer satisfaction through positive reviews by 55% within the 1st trimester and improved customer experience by 30% by mapping the journeys of different personas through secondary research at online future parents’ blogs and interviews of experts in the field.• Elevated website traffic by 35%, brand’s online presence and website’s accessibility through implementation of SEO best practices, by increasing the number of touchpoints through relevant and valuable healthcare blogging.

Iráklion, Crete, Greece

• Developed concepts, image and audio content for event promotion and coordinated with creative specialists on trailers and event recap videos.• Liaised with external suppliers to procure materials and services and ensured clarity regarding expectations, timelines, and deliverables.

Master Of Science - Msc, Project And Programme Management And Business Development, 3.5 / 4.0 | With Honours

Activities and Societies: Master Thesis, ‘The Interplay between Exploratory and Exploitative Projects undertaken by Luxury Brands’.

Bachelor'S Degree, Physics

Professor's Laboratory Assistant: Organised and planned the teaching material, communicated complex concepts, tailored based.