Zanib Bibi Email & Phone Number

Lahore, Pk

Lahore, Punjab, Pakistan

Primary responsibility is to provide support and customer service to students.• Maintenance the Computers and Printer• Installation of Software and Hardware• Network Troubleshooter (Networking)• Responsible for managing M365 and G-Suite emails. Proficient in email administration for both platforms• User administration setup and maintaining accounts in DC as per requirement• Managing and troubleshooting of Network consisting of 200+ nodes• Linux & Other OS Installation• Installing and configuring wireless networking all equipment Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage• Assist with the design, implementation, and support of new software and features• Evaluate connectivity issues, equipment, and software and hardware• Resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.

Lahore, Punjab, Pakistan

• Technical assistance: Help with hardware issues, install and use software programs, print documents, and understand and use certain operating systems• Monitor the lab: Help to resolve computer problems and questions• Maintain equipment: Keep the lab's equipment in good condition• Organize the lab: Ensure the lab is organized and accessible at all times• Document inventory: Properly document lab inventory and troubleshooting procedures• Respond to requests: Respond in a timely manner to service issues and requests• Set up accounts: Set up accounts for new users• Manage daily activities: Manage the daily activities of computer systems• Enforce procedures: Enforce procedures for the use of the laboratory area and the use of equipment, supplies, materials, software, hardware and peripherals