Zanna Gilbert Email & Phone Number

New York, New York

Domestic And International

Working with small business and nonprofit clients to improve business planning, performance management, staffing, ROI analysis, operations and organizational development.• Developed tool to calculate ROI for multiple revenue streams and provided recommendations on best expansion targets for a fitness studio.• Coached business manager on methods for addressing employee performance problems and accelerating staff development for a music licensing, recording and production company.• Conducted research and provided recommendations on strategies for international expansion for an Italian fast/fresh food chain based in Rio de Janeiro, Brazil.• Developed tool to assess staff time allocation as a cost of running programs for a nonprofit specializing in conflict resolution.• Conducted research, developed feasibility assessments and provided recommendations on four earned income options for a multi-service agency serving homeless youth. • Created detailed cost/revenue templates and cash flow forecasting model to manage the financial needs of a new coconut plantation for an NGO in rural Madagascar.

New York, New York

New York, New York

Stamford, Connecticut

New York, New York

An online video platform focused on making independent and documentary films available for free to the public. Great movies and motivated fans can change the world.• Established relationships with 55 nonprofits and social change organizations.• Customized film distribution initiatives to inspire social change (“filmanthropy”) in alignment with company/partner objectives. Launched 26 filmanthropy marketing initiatives.• Using the film On Coal River, partnered with Care2 to petition the EPA and the U.S. Congress to stop mountaintop removal coal mining. Exceeded goal of 10,000 signatures.• Developed filmanthropy hub on SnagFilms’ website; wrote original content and curated cause-related documentary films for 19 web pages.• Engaged SnagFilms’ audience with filmanthropy initiatives through various social media platforms, including Facebook, Twitter and Tumblr.• Planned and executed film screenings and premiere events: managed invitations and guest lists, greeted and briefed speakers, solved technical and staffing problems.

Washington, District Of Columbia

An international nonprofit dedicated to providing new books to children in need. The First Book Marketplace is an online store selling deeply discounted, high-quality children’s books and educational materials.• Developed marketing and sales strategies, increasing sales by 388% in two years—from $850K in 2007 to $3.3MM in 2009.• Negotiated discounted sales agreements with major publishers of children’s books, thereby making new books affordable to programs serving children from low-income families.• Managed special sales and worked with publishers to meet unique customer needs.• Recruited and supervised interns and temporary workers; assigned projects and monitored work progress.• Created two sets of globally-themed “library collections” for children in grades K-3 and 4-6, with funding from the Longview Foundation, in order to expand the international and multi-cultural offerings on the Marketplace.

Washington, District Of Columbia

• Developed inventory management system for the Marketplace to analyze sales data, track business performance and improve financial reporting central to decision-making.• Expanded customer base by creating new strategic partnerships with 15 chambers of commerce.• Wrote grant proposals for five community foundations in order to fund targeted marketing and sales efforts in selected cities.

Washington, District Of Columbia

World’s largest business federation and nonprofit lobbying group. Its Education and Workforce Program (formerly Center for Workforce Preparation) promotes the rigorous educational standards and effective job training systems needed to preserve the strength of America's greatest economic resource, its workforce.• Managed multi-million dollar Job Corps Partnership Grant funded by the U.S. Department of Labor. Collaborated with local chambers in meeting their grant deliverables; built partnerships with local Job Corps centers to ensure business members met hiring needs.• Conceived and moderated online partnership development training seminar for 80 chambers of commerce, trade associations and Job Corps centers.• Managed cross-divisional team to develop a Web-based human resources tool for small businesses with a $40,000 sponsorship from Verizon Information Services.• Designed internet-based tool to create and sustain partnerships among 122 Job Corps centers and 3,600 employer organizations nationwide, thereby providing businesses with access to a valuable pipeline of young workers.

Washington, District Of Columbia

• Designed and implemented comprehensive Microsoft Access database tracking 45 grants and their related organizations, contacts, activities and deliverables; served as critical decision-making tool for senior management.• Authored and produced training materials and conducted staff workshops on new database technology. Oversaw unique training process and successful integration of new database into daily staff activity.• Developed pilot site selection and implementation process for $1.2MM grant; interviewed candidates, developed work plans, negotiated contracts and provided technical assistance.• Designed curriculum and managed the U.S. Chamber’s Workforce Summit 2003: Creating a 21st Century Workforce for Business and two national conferences on workforce development for at-risk youth and establishing public-private partnerships.

Washington, District Of Columbia

• Managed office and provided administrative support for the executive director and six senior staff, including coordinating calendars, planning travel and upgrading the filing system.• Supported implementation of eight national workforce development programs involving 112 local chambers of commerce.• Coordinated logistics and materials for four Webcast seminars.• Designed process to recruit business owners and chamber executives as members of the U.S. Chamber’s Education, Employment, and Training Committee.

Washington, District Of Columbia

Multinational employment services provider.• Office assistant for nonprofit organizations including the Center for Media and Public Affairs, Ethics Resource Center, Urban Institute, World Wildlife Fund, 20/20 Vision, and the U.S. Chamber of Commerce Center for Workforce Preparation.• Duties included: updating and maintaining databases, preparing outreach materials, undertaking Internet research, and coordinating communication with clients and members.

Arlington, Virginia

Privately held investment company.• Prepared all payroll tax returns. Assisted with preparation of tax returns for a Sub-S corporation, private foundation, and two trusts.• Posted transactions, managed accounts payable, and reconciled bank statements for one corporation, one foundation, and six individuals.• Collected cost basis support for historic brokerage transactions.

High School

• Co-captain, George School Equestrian Team • Member, George School Chorale

Bachelor'S Degree, Sociology, Economics

• Member, Omicron Delta Epsilon International Honor Society in Economics • Member, Alpha Kappa Delta International Sociology Honor Society.

Master Of Business Administration (M.B.A.)

• Academic distinction (top 10%) in Marketing Management, Designing and Managing Organizations, Quantitative Modeling for Competitive.