🔒 Your Security Matters! Welcome to Tech Expert's, your trusted partner in safeguarding your peace of mind. 🚀As the Managing Director of Tech Expert's, I am personally committed to helping you navigate the complexities of security in today's ever-changing landscape. 🌐At Tech Expert's, we go beyond technology to provide a holistic approach to security. 🤝 We understand that your business's success relies on a comprehensive and tailored security solution that addresses every… Show more 🔒 Your Security Matters! Welcome to Tech Expert's, your trusted partner in safeguarding your peace of mind. 🚀As the Managing Director of Tech Expert's, I am personally committed to helping you navigate the complexities of security in today's ever-changing landscape. 🌐At Tech Expert's, we go beyond technology to provide a holistic approach to security. 🤝 We understand that your business's success relies on a comprehensive and tailored security solution that addresses every aspect of your organization.🔐 Our team of experts is well-equipped to identify vulnerabilities and design robust strategies to counteract them, ensuring your digital and physical assets are protected at all times.💰 We know security decisions have financial implications, but investing in your security today is an investment in your organization's future. With Tech Expert's, you'll receive exceptional value, with resources utilized efficiently and effectively to provide maximum protection.But it doesn't stop there! 💡 We understand that the heart and soul of any organization lies in its people, culture, and mission. By partnering with Tech Expert's, you'll foster an environment of trust, confidence, and productivity. Empower your team to excel, drive innovation, and achieve your goals.Join our growing community of satisfied clients who have experienced the benefits of our expertise and exceptional service. 🌟 Let us guide you through security complexities, fortify your organization, and unlock its full potential.📞 Take action today! Reach out to Tech Expert's and create a secure environment that allows your business to thrive and prosper.Thank you for considering Tech Expert's – where security meets excellence.Best regards,Zaqiuddin KhanManaging DirectorTech Expert's L.L.C. Show less

🌟 Connecting Industries, Driving Success 🌟As COO of Tamazur TCS, I lead a powerhouse organization operating across multiple streams. Our mission? Transforming industries and achieving excellence in an interconnected world.🚀 ELV, IT Contracting, Civil Contracting, HVAC, MEP, Hospitality, and Transport are our core business streams. From state-of-the-art security systems to cutting-edge IT solutions, we deliver tailored excellence in every aspect.💡 Elevating… Show more 🌟 Connecting Industries, Driving Success 🌟As COO of Tamazur TCS, I lead a powerhouse organization operating across multiple streams. Our mission? Transforming industries and achieving excellence in an interconnected world.🚀 ELV, IT Contracting, Civil Contracting, HVAC, MEP, Hospitality, and Transport are our core business streams. From state-of-the-art security systems to cutting-edge IT solutions, we deliver tailored excellence in every aspect.💡 Elevating Connectivity. Amplifying Efficiency. 🌐🔒 Secure your operations with our advanced ELV solutions, ensuring seamless communication, robust fire detection, and smart building automation.💻 Digitize your success with our IT Contracting services, empowering your business with infrastructure support, network management, and software solutions.🏗️ Build the future with our Civil Contracting expertise, delivering top-quality construction, infrastructure development, and reliable facility management.❄️ Optimize your comfort with our HVAC solutions, providing energy-efficient heating, ventilation, and air conditioning systems for maximum productivity.⚙️ Power your operations with our MEP prowess, offering integrated mechanical, electrical, and plumbing solutions to enhance efficiency and sustainability.🏨 Enchant your guests with our tailored Hospitality services, featuring immersive audiovisual experiences, innovative security solutions, and seamless IT infrastructure.🚍 Transform your journeys with our Transport solutions, leveraging intelligent transportation systems, robust communication networks, and cutting-edge security solutions.As COO, I'm dedicated to seamless operations, exceptional project execution, and industry leadership. Let's connect and unlock new possibilities for your business's success in an interconnected world.Ready to elevate your industry? Let's connect and drive your success with Tamazur TCS. 🌟 Show less

• Lead IT Service Management Team including End User IT Services such as Desktop, Laptop, Hardware and operating system, Collaboration Tools such as Email Client, MS Teams, SharePoint, Oracle UEM(MDM), Intune, Printers, Scanners etc.• Remote User, Hardware, Software troubleshooting, Managing high volume of customer service Overarching broad based IT Knowledge across the whole domain. Proficient in Quality, Processes and Best Practices.• Broad understanding of Emerging Technologies and… Show more • Lead IT Service Management Team including End User IT Services such as Desktop, Laptop, Hardware and operating system, Collaboration Tools such as Email Client, MS Teams, SharePoint, Oracle UEM(MDM), Intune, Printers, Scanners etc.• Remote User, Hardware, Software troubleshooting, Managing high volume of customer service Overarching broad based IT Knowledge across the whole domain. Proficient in Quality, Processes and Best Practices.• Broad understanding of Emerging Technologies and market needs within IT Service Desk domain.• Experience of working in a customer service environment Analytical and Problem-Solving skills. Expert in working in the region and knowledge of local culture.• Responsible for the management of IT Service Desks, Service Management tools, Change Management, Incident Management, SLA Reporting.• Lead the IT Incident Management, IT Request Fulfilment, IT Service Asset Management, IT Service Level Management Lead and Guide team members on day to day tasks and activities.• Lead the Suppliers, Contractors while delivering their respective services, Serve as an escalation point for all the Support Staff and End Users Single point of contact (SPOC) for the Support Staff.• Develop relationships with clients and key Business Stakeholders by effectively communicating requirement’s, managing risks and providing actionable deliverables.• Strategic advisor to update Service Desk Knowledge Base – ensuring that everyone refers to this for any recent updates.• Tool’s, Software’s and Hardware’s worked on are – Blackberry Mobile Device Management (UEM), Azure Intune Mobile Device Management (MDM), Manage Engine Service Desk and Incident Management, SharePoint, Cisco VOIP.• Multi Brand Desktops, Laptops, Printers, Tablets, Mobile Devices etc. in a large scale setup with more than 500 Users in each site. Show less

1. Streamlined Business objectives and Goals which lead to a cut in company expenditures by 30%. Achieved by Conducting Value Chain Analysis, RACI Chart, Creating Smaller Milestones, Inter-Departmental Trainings and utilizing Technology to reduce Time, Energy and Cost.2. Increased Revenue by more than 40% by adding 50+ Annual Maintenance Contracts, Hardware Supply, Web Development, ELV Design, Supply, and Installation. IoT, Smart Homes, Sales and Services. Signed NDA, MOU and JV with… Show more 1. Streamlined Business objectives and Goals which lead to a cut in company expenditures by 30%. Achieved by Conducting Value Chain Analysis, RACI Chart, Creating Smaller Milestones, Inter-Departmental Trainings and utilizing Technology to reduce Time, Energy and Cost.2. Increased Revenue by more than 40% by adding 50+ Annual Maintenance Contracts, Hardware Supply, Web Development, ELV Design, Supply, and Installation. IoT, Smart Homes, Sales and Services. Signed NDA, MOU and JV with Competitors and Suppliers which resulted in regular incoming projects and leads.3. Created and Managed IT Department’s Risk Register. Communicated with appropriate Stakeholders, Business Leaders where necessary, and helped to Drive Risk to an Acceptable level throughout Projects.4. Managed Information Security standards, policies, and procedures, also by conducting security training and distributing security governance documents on a regular basis, to ensure that employees are engaged / aware of and are prepared for any security-related issues. Worked with audit team to enforce compliance standards.5. Managed technical team on Azure services - VM, Storage, Azure Site Recovery, VNet, Redis Cache, Resource Manager, Azure Diagnostics OMS, Traffic Manager, Azure CDN, Azure Notification Hubs, Azure Identity and Access Management, Infrastructure as Code, IaaS, PaaS, NSG, DR, VM, VNET, Backup/Restore, DR, Office 365 and Teams etc.6. Provided L1, L2 and L3 Support as and when required on Technical issues.7. Provided Information Technology, Security, Data Center, Sales, Pre Sales, Trainings, Maintenance, Backup & Disaster Management Consulting to various clients. Show less

1. Designed complete IT Infrastructure from scratch, planned and executed the migration of existing systems.2. Rebuilt and Recovered corrupted Film Archiving Database and helped develop scripts for automation of the ingestion and file conversion to desired requirements.3. Directed Information Technology Strategies, Policies, and Procedures by evaluating organizations outcomes by Identifying Problems, Evaluating Trends, Anticipating Changes.4. Accomplished deadlines by Coordinating… Show more 1. Designed complete IT Infrastructure from scratch, planned and executed the migration of existing systems.2. Rebuilt and Recovered corrupted Film Archiving Database and helped develop scripts for automation of the ingestion and file conversion to desired requirements.3. Directed Information Technology Strategies, Policies, and Procedures by evaluating organizations outcomes by Identifying Problems, Evaluating Trends, Anticipating Changes.4. Accomplished deadlines by Coordinating with Resources, Time Tables with Departments and Data Center.5. Verified Application Results by Conducting System Audits of Technologies Implemented.6. Preserved Assets by Implementing Disaster Recovery & Back-Up Procedures with Information Security & Control Structures.7. Managed Vendors and Procurement process and created rules and regulations for best practices and delivery on time of required hardware and software.8. Designed and Configured, Networks, File Server, User Permissions and Policies in AD.9. Created and Licensing database with validity and expiry and alert management system for near expiry hardware and software.10. Designed and configured Portable/Mobile DIT Desk for Ingesting, Converting, Color correcting and backing up media. Show less

1. Planned, Designed, Implemented, Managed and Closed more than 20 Projects of Film Festivals and Film Production in Doha, Dubai, Abu Dhabi, Berlin, Toronto, New York, Mumbai.2. Responsible and In charge of Edit Suite, Apple XSAN, Metadata controller, Final Cut Server, Avid Nexis and Media Centrale, Media management solution Support and Hardware maintenance.3. Managed new hire's process and giving Welcome Orientation to new hired staff.4. Temp/Permanent Infrastructure setup… Show more 1. Planned, Designed, Implemented, Managed and Closed more than 20 Projects of Film Festivals and Film Production in Doha, Dubai, Abu Dhabi, Berlin, Toronto, New York, Mumbai.2. Responsible and In charge of Edit Suite, Apple XSAN, Metadata controller, Final Cut Server, Avid Nexis and Media Centrale, Media management solution Support and Hardware maintenance.3. Managed new hire's process and giving Welcome Orientation to new hired staff.4. Temp/Permanent Infrastructure setup, planning, Networking and troubleshooting of systems, printers, Software's and Applications.5. Streamlined the Hardware/Applications for remote support and quick access.6. Designed security solution for Doha Film Institute.7. Developing Maintenance Strategy for Hardware, Laptops, Printers, Server Room Air-conditioners and UPS.8. Configured and installed Cisco routers, Switches and firewalls.9. Troubleshooting network connectivity & fixing network breaks. Working with routing protocols EIGRP, OSPF, VTP.10. Expert in installation, configuration & support with ITIL framework to Microsoft server 2003/2008/2012, active directory, RAID, DNS, DHCP, WINS, SSL, terminal server/services, enterprise antivirus Symantec/Sophos and UPS.11. Developed IT strategies, managed projects and IT procurement, planning, scheduling, testing & commissioning.12. Citrix, SAP, Oracle 1st and 2nd level user support.13. Adopted a Business Continuity and Disaster Recovery (BCDR) strategy that kept data, apps safe and workloads online by using Azure Cosmos DB. Show less

1. Active Directory and user management.2. Planning, Design and Implementation of Network security.3. Installation and maintenance of network Hardware & Software4. Research, evaluation and procurement of Systems & Software's.5. System Analysis and troubleshooting.6. Preparation and updating the asset registry.7. Implementation of group Policy and system security.8. Advanced level support for Technical solutions to Help Desk Team. 9. Mobility Issues… Show more 1. Active Directory and user management.2. Planning, Design and Implementation of Network security.3. Installation and maintenance of network Hardware & Software4. Research, evaluation and procurement of Systems & Software's.5. System Analysis and troubleshooting.6. Preparation and updating the asset registry.7. Implementation of group Policy and system security.8. Advanced level support for Technical solutions to Help Desk Team. 9. Mobility Issues, Remote access service to mobile users. 10. Standardizing Applications and Utilities for mobile users. Show less

1. Customized Installation and Application distribution by using disk imaging. 2. Systems Administration & User Management. Installing and configuring computer hardware operating systems and applications.3. Monitoring, maintaining and Troubleshooting computer systems and networks.4. Diagnosing and solving hardware/software faults.5. Replacing parts as required.6. Providing support, including procedural documentation.7. Following diagrams and written instructions to… Show more 1. Customized Installation and Application distribution by using disk imaging. 2. Systems Administration & User Management. Installing and configuring computer hardware operating systems and applications.3. Monitoring, maintaining and Troubleshooting computer systems and networks.4. Diagnosing and solving hardware/software faults.5. Replacing parts as required.6. Providing support, including procedural documentation.7. Following diagrams and written instructions to repair a fault or set up a system.8. Supporting the roll-out of new applications.9. Setting up new users' accounts and profiles and dealing with password issues. Show less

1. Answer calls and assist customer's billing issues.2. Resolve customer issues or escalate when necessary. 3. Follow up on issues and inform customer about the status.4. Log issues and all customer contacts into the customer data-base; translate end-user business needs into working solutions.5. Provide system administration or product support.6. Support other team members on difficult calls.7. Participate in process improvement initiatives.8. Organize and produce… Show more 1. Answer calls and assist customer's billing issues.2. Resolve customer issues or escalate when necessary. 3. Follow up on issues and inform customer about the status.4. Log issues and all customer contacts into the customer data-base; translate end-user business needs into working solutions.5. Provide system administration or product support.6. Support other team members on difficult calls.7. Participate in process improvement initiatives.8. Organize and produce weekly and monthly reporting and perform trend analysis to assist in the support of Voice Services.9. Communicate with Call Center staff as required. Show less

1. Identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.2. Selling Personal and well as corporate bank products by establishing contact and developing relationships with prospects; recommending solutions.3. Maintaining relationships with clients by providing support, information, and guidance; researching and recommending new offers; recommending profit and service improvements.4… Show more 1. Identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.2. Selling Personal and well as corporate bank products by establishing contact and developing relationships with prospects; recommending solutions.3. Maintaining relationships with clients by providing support, information, and guidance; researching and recommending new offers; recommending profit and service improvements.4. Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.5. Preparing reports by collecting, analyzing, and summarizing information.6. Maintaining quality service by establishing and enforcing organization standards.7. Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.8. Contributing to team effort by accomplishing related results as needed. Show less