Zara Abbasi Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

LBNCo

Tehran Province, Iran

ISC, located in the central bank, is a provider of IT and telecommunication solutions, business and technical consultancy for IT, electronic and telecommunication deployments in different institutions and banks.Responsibilities:• Carried out troubleshooting and diagnostic procedures for the network of banking system• Performed monitoring, discovered abnormalities of banking network equipment and removed faults• Implemented all administration matters including ensuring successful back up procedures and developing, implementing disaster recovery procedures• Implemented and maintained systems for network traffic flow monitoring and analysis to be applied for optimization, processing, storage and retrieval• Installed, integrated, operated and supervised across LAN, WAN, wireless, modem and various network equipment• Participated in the development, implementation, maintenance, documentation and evaluation of hardware and software systems, including the evaluation and review of manuals, standards, instructions and specifications to provide advice on design and calibration• Provided L2 technical support for banking network customers• Diagnosed and resolved ICT incidents and issues via telephone and on-site support, escalated relevant incidents, requests and problems • Handled daily ticket and performed escalation process based on ITIL• Performed incident and problem management based on ITIL

Tehran Province, Iran

Avajang System Company is the solutions provider of the most prolific group of IT companies. They offer total solutions for software-hardware integration and other system applications and utilities. Responsibilities:• Presented and designed policies for computer networks• Installed, trained, maintenance and technical support on after sales of the products for implementing the computer network such as Server(s), UTM(s) Firewalls and relevant accessories• Designed and configured network structures• Carried out internal & customer-based project work such as implementation, testing, research and development, troubleshooting and training

Tehran Province, Iran

Peyvand Azad Company is an IT solution provider for enterprises and small companies. This company was established to offer solutions for secure site services to managed security and other system applications and utilities.