Memorizing drink and menu combinations and recalling them quickly, creating latte art and using different milk at different stream temp and times, using creative people skills to adapt to guests mood and behavior to make them feel welcomed.

In this role I taught 5 sewing/art classes a week at the magnet school Academy of World Languages. As well as weekly reading and art activities at Ezzard Charles pre-k. This job was the most fullfilling I have ever had, and the creativity of my students continues to inspire me. I plan to continue voulinteering in this role during the upcoming school year, as well as shape future career goals around this experience.

Taking customer calls and creating and organizing reservations for 6 hour blocks of time, Rearranging reservations on the fly during shifts based on customer priorities and needs, training 2 new employees during the first 5 months of beginning employment, managing up to 100 scheduled and unscheduled orders per shift, maintain a warm and professional demeanor at the host stand to give customers the fine dining experience they are paying for.

Operated difficult culinary machinery with speed and accuracy to ensure customers received their orders in a timely manner, managed the cash register efficiently to promote a speedy flow of customers during rush periods, performed closing activities such as money drops, equipment sanitization, and stock and inventory management to ensure the store was prepared for following morning.

Created full donut display during night shift often making 150+ donuts within an hour in order to prepare for morning rush, fostered close relationships with regulars compelling them to purchase often, enhanced customer service by effectively communicating my knowledge of all 25 donut recipes and ingredients, managed my own time with no manager on shift during night time hours.