Zara Waitoa
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Zara Waitoa Email & Phone Number

General Manager | Strategic & Business Transformation at JB Hi-Fi
Location: Greater Brisbane Area, Australia, Australia 12 work roles 4 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
General Manager | Strategic & Business Transformation
Location
Greater Brisbane Area, Australia, Australia
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Who is Zara Waitoa? Overview

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Zara Waitoa is listed as General Manager | Strategic & Business Transformation at JB Hi-Fi, a company with 4095 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Zara Waitoa.

Zara Waitoa previously worked as Brisbane HDC Manager at Jb Hi-Fi and General Manager at Hilton Foods Asia Pacific. Zara Waitoa holds Bachelor Of Business & Commerce, Major In Management & Sub Major In Supply Chain Management from Victoria University Of Wellington.

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JB Hi-Fi

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Profile bio

About Zara Waitoa

With over twenty years of experience within the FMCG sector, I have developed a gift for leading large-scale transformation projects that have enabled organisations and people to unlock their potential. My entrepreneurial mindset and situational leadership approach have enabled me to successfully commission distribution centres, integrate automated technology, and uplift system functionalities, resulting in significant cost reduction, process efficiency, and capability uplift benefits. Additionally, I have extensive experience managing multisite operations, from developing the annual strategic plan to controlling multi-million-dollar budgets and leading cross-functional teams. I have been commended for my ability to foster strong relationships with a diverse group of stakeholders, navigate through different environments, and adapt to the needs of the organisation. I also place significant emphasis on building the team's capabilities, including identifying and supporting emerging leaders.

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JB Hi-Fi
Jb Hi-Fi
General Manager | Strategic & Business Transformation
australia
Website
Employees
4095
AeroLeads page
12 roles

Zara Waitoa work experience

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Brisbane Hdc Manager

Current

Australia

Mar 2024 - Present

General Manager

Brisbane, Queensland, Australia

Appointed to the General Manager position to oversee the Heathwood site. Delivered an SLA of 98.5% to >500 Woolworths stores. Improved team engagement scores by 10% compared to 2022. Delivered a TRIFR reduction of 5% through a safety-focused initiative and culture. Increased production throughput ‘packs per minute’ by 2% across 280 SKUs. Reduced <$1.5M.

Aug 2022 - May 2024

Head Of Logistics Asia Pacific

Australia

Managed the logistics operation across 4 Hilton sites in Australia and New Zealand. Reduced inventory on hand by $2M via the uplift of SAP’s functionalities. Commissioned the first Hilton Food Park site (Logistics & Automation) in New Zealand within 8 months. Eliminated 5,000 commercial vehicles by commissioning an AR Bridge between the manufacturing site.

Mar 2021 - Aug 2022

Lead Logistics Manager

Heathwood, Queensland, Australia

Led the planning and commissioning of an automated manufacturing site. Successfully commissioned an automated site at Heathwood in a 6 – 12-month period with a logistics workforce of 105 employees. Stabilised operations during the transition and Go-Live phase, including managing the increased volume due to the pandemic. Increased labour requirements during.

Mar 2019 - Mar 2021

Program Manager

Sydney, Australia

Led the design for the second automated distribution centre (DC) during the feasibility phase. Set up a PMO to support the development of project plans, guidelines, processes, and management systems. Built reporting matrix in line with governance phasing for the automated project. Provided guidance and support to the first automated commissioning DC –.

Oct 2018 - Feb 2019

Operations Manager - Sydney Liquor Dc

Sydney, Australia

Oversaw all aspects of the DC, including a $450M budget and a workforce of 450 salaried and EA team members. Integrated a new Warehouse Management System (WMS). Signed off on a new Enterprise Agreement with a highly unionised site. Improved pick rate by 1% with operational improvement (Layerpicker). Increased replenishment throughput by 2% by reviewing the.

Jun 2017 - Oct 2018

Program Manager - Mercury2 / Supply Chain Transformation

Sydney, Australia

Appointed to work closely with key stakeholders in identifying new ways of working across replenishment, store operations and vendors. Delivered a $364M program (excluding construction costs) from strategy to design and build phase for the first fully automated DC. Inherited a $20M Temperature Control program, which was in the strategy stage and required.

Nov 2013 - Jun 2017

Senior Project Manager

Pennant Hills

Steered the concept, planning, design, and implementation of an $83.6M construction project. Reduced lead time by 1 day by working with suppliers to amend delivery windows into the DCs and ensure fresher products were delivered. Commissioned a DC in Tasmania, which was built for Ambient and Produce that serviced 29 Woolworths, 20 BWS, and 211 IGA stores..

Apr 2012 - Nov 2013

Project Manager

Pennant Hills

Tasmania Regional Distribution CentreTasmania RDC is operated by Statewide Independent Wholesalers (SIW), 60% is owned by Woolworths and 40% owned by Tasmanian Independent Retailers (TIR) it services 29 Woolworths stores, 20 BWS and 211 IGA stores.This position included the concept, plan, design and implementation of a construction project, which included.

May 2010 - Apr 2012

Associate Project Manager

Pennant Hills

Melbourne Liquor DC / Brisbane Regional DC / Wodonga DCI transitioned into a project that was mid way through construction and this role included the build and commissioning of the Liquor DC located in Melbourne. I managed small streams within the project being the cellar storage process and transition of stock into the DC, fit out of equipment into the.

Sep 2007 - Apr 2010

Project Coordinator

Norwest

Sydney Regional DC / Decommissioning of Moore Park and Helles AvenueThis position included the coordination and administration of the construction, fitout and commissioning of a $58m DC located in Sydney. This position was a formal introduction to the project management profession, with on-the-job experience of managing key project fundamentals and tools.

Nov 2005 - Sep 2007

Logistics Analyst

Alexandria - NSW

Sep 2003 - Oct 2005
Team & coworkers

Colleagues at JB Hi-Fi

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4 education records

Zara Waitoa education

FAQ

Frequently asked questions about Zara Waitoa

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What company does Zara Waitoa work for?

Zara Waitoa works for JB Hi-Fi.

What is Zara Waitoa's role at JB Hi-Fi?

Zara Waitoa is listed as General Manager | Strategic & Business Transformation at JB Hi-Fi.

Where is Zara Waitoa based?

Zara Waitoa is based in Greater Brisbane Area, Australia, Australia while working with JB Hi-Fi.

What companies has Zara Waitoa worked for?

Zara Waitoa has worked for Jb Hi-Fi, Hilton Foods Asia Pacific, Hilton Foods Australia, Woolworths Group, and Woolworths Limited.

Who are Zara Waitoa's colleagues at JB Hi-Fi?

Zara Waitoa's colleagues at JB Hi-Fi include Chris Rackley, Andrew Wallace, Brendan Reberger, Zachary Mendoza, and Sam Taylor.

How can I contact Zara Waitoa?

You can use AeroLeads to view verified contact signals for Zara Waitoa at JB Hi-Fi, including work email, phone, and LinkedIn data when available.

What schools did Zara Waitoa attend?

Zara Waitoa holds Bachelor Of Business & Commerce, Major In Management & Sub Major In Supply Chain Management from Victoria University Of Wellington.

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