Retain and perceive all human resources management systems to support KeHE initiatives for employment retention and security.Collect data and analyze it to improve HR strategies and processes, and suggest ways to increase the functional productivity and workflow of the HR department.Assist the HRIS team to automate, integrate, and configure core HR processes. Reporting to the Head of HR Operations and HRIS. Identify how HRIS can be optimized to provide an amazing employee experience that supports a company/organization to become a high impact HR organization.Lead continuous evaluation and evolution of HR Systems that include payroll systems, etc.Actively identify and resolve issues or opportunities for enhanced user experience and other HRIS integrations.Develop, document, and maintain all current and new HRIS business process workflows for efficiency and compliance.Partner with cross-functional team members and IT team members on HRIS-related issues/enhancements/queries.Manage staffing and maintain a best-in-class HRIS team.Translate functional requirements into work breakdown structures and technical specifications via information gathering, workshops, sessions and interviews.Maintain and administer ad hoc report writing tools for end users; training and assisting users of those ad hoc report writing tools.Communicate with project teams, clients, and vendors.Listen to customer needs and explain complex technical issues and solutions in a plain and common descriptive manner.HR Systems:iCIMS (ATS)Cornerstone/Greenhouse (Talent Management)Ultipro (HCM) and transitioning to CeridianJourneyfront and others for assessmentsFreshdesk (tickets) but will transition to ServiceNow

• Administered 100+ leave of absences from the organization and monitor the FMLASource software to track all leave statuses and reconcile pay and hours worked for accurate payroll processing.• Managed and processed over 20+ qualifying life events per pay period and collaborate with employees of all benefit changes during the QLE enrollment period.• Maintained consistent analysis with all benefit vendors to ensure accurate processing, monthly or annual vendor updates, and identify any discrepancies on a monthly basis.• Collaborated with the entire HR department to assemble all content and processes needed to successfully implement Workday for the 2024 fiscal year.• Attended to all daily HR inquiries that include but are not limited to: benefit questions, qualifying life events, new hire benefit enrollments, PTO, and payroll.• Managed any ADP modifications of 2,500+ employee organization made by employees and assist them with adding, editing, or terminating any information or elections deemed fit to all regulations.• Retained and persist on knowledge development of all department, organization, state, and Federal compliance to ensure positive reinforcement and minimal risk.Key Achievements• Workday Implementation: Reach the completion of workday implementation within 60 days of employment. Committing to strategy and attention to detail.

Managed and developed the onboarding process to ensure new hires are equipped and prepared with all the materials they need such as compliance and regulations, benefit information, onboarding schedule, technology setup, and department training.• Managed transition periods with mergers and acquisitions, ensuring new business ventures align accordingly with organizational direction.• Serviced the payroll team by executing benefit bill reconciliations, tracking benefit and retirement enrollments to present to the team during payroll and report ADP changes made by employees.• Identified areas of improvement within the department’s processes and researched software programs to assist the organization’s KPI goals and drive the employee retention in the positive direction.• Managed required trainings to ensure all staff and the organization is in county, cite, state, and federal compliance.• Tracked and catered to daily, monthly, and annual targets for the department and identified any areas of delay or advancements to collaborate with all members of the HR department to conclude a plan and execute results.• Managed budgeting for the 2022FY and 2023FY to ensure our department and organization’s operations and resources are being utilized to its fullest content or consider eliminating those operations that do not reflect positive outcomes for our KPIs and annual goals.• Adapted to HR Business Partner role and managed to perform two roles within the first 90 days or employment to keep the organization and department in compliance,

Constructed weekly audit reports to ensure regulation compliance from all Delivery Service Providers (DSPs) for Amazon’s audit period and assist in creating partner relationships and improving partner satisfaction.• Analyzed and gathered data to determine financial risk resources and developments.• Researched and informed company procedures and legislation to best assist the clients.• Coordinated weekly client meetings to present data and report findings to modify the audit process.• Adjusted to a high-volume company and shifted quickly to holding client facing role to ensure partner satisfaction.• Scheduled and participated in bi-weekly meetings with managers and coaches to outline the progress of program completion.

Constructed weekly audit reports to ensure regulation compliance from all Delivery Service Providers (DSPs) for Amazon’s audit period and assist in creating partner relationships and improving partner satisfaction.• Analyzed and gathered data to determine financial risk resources and developments.• Researched and informed company procedures and legislation to best assist the clients.• Coordinated weekly client meetings to present data and report findings to modify the audit process.• Adjusted to a high-volume company and shifted quickly to holding client facing role to ensure partner satisfaction.• Scheduled and participated in bi-weekly meetings with managers and coaches to outline the progress of program completion.

•Provided an outstanding customer experience by assisting new and existing customers with the unique technology needs and problem solving issues. •Constructed an outstanding buying experience for the customer and a positive team environment.•Maintained good company presentation by welcoming customers, guiding them through the products, and answering questions to make sure guests have a pleasant experience.

• Assisted Human Resource managers with talent acquisitions, payroll, and administration to meet company deadlines. • Managed the onboarding process by ensuring employees successfully transitioned into their roles. • Constructed methods and procedures to assist Human Resource managers on monitoring all team deadlines. • Maintained an understanding of laws and regulations involved in recruitment efforts to ensure the business is well protected and ran efficiently.

• Underwrote and performed detailed financial analysis on small businesses to determine financial risk factors. • Created monthly reports to display to relationship managers and assist prioritizing clients. • Produced research reports on prospective clients to best maintain the relationship between our clients and managers. • Reviewed client profitability and pricing strategies to determine client tier. • Tracked client activity across multiple product groups to construct a report and determine client needs.