Zarak Asim Email & Phone Number

Penang, Malaysia

Penang, Malaysia

Lahore

- I managed and led our company's managed services and support team for Oracle Cloud Suite and Agile PLM, ensuring consistent delivery of high-quality service and operational efficiency. -My responsibilities included overseeing daily operations, optimizing processes, and coordinating with cross-functional teams to meet client needs. -By fostering a collaborative and results-driven environment, I focused on driving performance improvements, managing escalations, and ensuring our services aligned with business objectives.

Lahore, Punjab, Pakistan

- As a Project Manager specializing in Oracle Cloud and Agile PLM, I led the successful planning, execution, and delivery of complex projects that drive digital transformation and operational efficiency.- I oversaw the full lifecycle of projects, from initiation to delivery, ensuring timelines, budgets, and quality standards are met.

Successfully setup and managed the Customer Success team (based on ITIL principles) aimed at providing exceptional post-Go Live support to various customers (Agile PLM, Cloud PLM, AWS, and Go-SaaS Products). - Carefully devised internal/external SOPs to attain maximum efficiency and ensure customer delight- Setup an entirely new and improved 24/7 customer support portal- Effective resource attainment and utility

Lahore, Pakistan

As a Career Coach, I was committed to helping university students transition from academia to the professional world. I worked closely with students to identify their strengths, set career goals, and build the skills necessary for success in a competitive job market. My approach included personalized coaching in resume writing, interview preparation, soft skills development and networking strategies, all aimed at empowering students to launch fulfilling careers right out of university.

Lahore, Pakistan

I work as a freelance training and development consultant specializing in leadership training, team building, conflict resolution, youth empowerment, and soft skills.Past Engagements: Career Coach @ GreyMatter Global - Full TimeProgram Manager @ Amal Academy - Full TimeLUMS NOP Soft Skills Session 2019 with The Student Factory - Freelance2 day leadership workshop at Blue Bricks Architects and Consultants - April 2019Career and Life counseling session at Roots Ivy International School - March 2019Motivational talk on 'Perils of Drug Abuse' at Roots Ivy International School - Feb 2019

Lahore, Pakistan

Managed and facilitated the Fall 2019 cohort of Amal Career-prep fellowship which catered to 750+ government university students helping them prepare for the job market, Designed and conducted a personal development program for all Program Associates, Worked with the curriculum development team in improving the content by providing post-session feedback and researching and incorporating latest practices/content.

Orange County, California Area

Successfully took 6 (Oracle Cloud PLM) clients Live by engaging with Subject Matter Experts, allocating and managing adequate resources and providing timely solutions to clients to overcome potential bottlenecks,Established and managed a team of 4 Sales Development Reps to acquire clients for our Salesforce team,Responsible for producing weekly and quarterly project analysis and status reports for all stakeholders,Implemented various innovative Project Management strategies/tools (Trello, Slack, Jira etc) to optimize company-wide SOPs

Lahore

Developed a comprehensive public speaking/debate program for the O and A level section. The program was designed to facilitate first timers as well as experienced public speakers. The program was designed to achieve the following:> Help students overcome their fear of public speaking> Expose the students to different theories and ideas in order to Inculcate critical thinking> Teach students how to formulate effective content and rhetoric> Improve speaking style, delivery, and tonal variation> Introduce students to various debate formats such as; Model UN, Parliamentary Style Debate, and Declamations.> Prepare students for various National level competitions. Our team secured the Best Small Delegation Award at UETMUN 2018.> The program was also targeted towards achieving academic goals for example: preparing students for University Interviews as well as teaching them the art of giving effective presentations.

Bachelor Of Science (Honours), Political Science

Activities and Societies: Core Team Member - LUMUN | Executive team member - LRS | Member of the LUMS Hockey Team Focus of Study.

Gce A'​ Level, Economics, Law And Sociology

Activities and Societies: C.E.O (Student Executive) - Nixor Logistics | Member - Nixor Student Government | Member of the Board.

Gce O'​ Level, Pre-Engineering

Activities and Societies: Founder and President of The Debating Society | Lead Organizer for all school events: (Farwell, Annual bonfire.