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@pscu.com
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Zara Melendez is listed as Service Executive at PSCU at PSCU, a company with 1937 employees, based in St Petersburg, Florida, United States. AeroLeads shows a work email signal at pscu.com and a matched LinkedIn profile for Zara Melendez.
Zara Melendez previously worked as Service Executive at Pscu and Credit Account Manager at Pscu. Zara Melendez holds Marketing And Finance from St. Petersburg College.
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AeroLeads found 1 current-domain work email signal for Zara Melendez. Compare company email patterns before reaching out.
I have been with PSCU for 14 years. Currently, servicing CU needs in the Implementations area, managing CU relationships, projects and service experience. Certificate Programs include: Project Management, Business Agility, Personal Development, Phone Etiquette, Customer Service and Excel
Listed skills include Dreamweaver, Debit Cards, Business Analysis, Credit Cards, and 10 others.
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Tampa/St. Petersburg, Florida Area
To ensure excellence in the Service clients are experiencing. Primary escalation point for all Operational inquiries or issues. Involvement in all client (Credit Union) projects, as subject matter expert on CU's settings, projects and needs. Monitoring all inquiries within the company specific to designated clients, to review/ensure that all resolutions.
United States
Maintating a CU book of business, as the primary point of contact for Credit Card issue escalation and implementation of system changes and enhancements. Ensuring timely resolutions.
Saint Petersburg, FL
CU primary point of contact, for issue resolution and trouble-shooting, implementation of system changes and enhancements, and operational support with Credit Card accounts. Provide requisite role of establishing an ongoing partnership with CU's by creating and maintaining strong working relationships with all CU personnel, third-party vendors and PSCU.
Same responsibilities as below but for larger clients or clients that may need more hands on approach
CU primary point of contact, for issue resolution and trouble-shooting, implementation of system changes and enhancements, and operational support with Credit Card accounts. Provide requisite role of establishing an ongoing partnership with CU's by creating and maintaining strong working relationships with all CU personnel, third-party vendors and PSCU.
Saint Petersburg, Florida
Primary contact to CU's regarding all Fraud cases initiated by CU member. Statused accounts, reported to Credit Bureaus and initated chargeback - arbitration. Daily contact with CU's and members, abreast of VISA and MasterCard semi annual updates to chargeback rules and regs. VISA Online, FDR and FirstTrack experience.
Correcting Chargeback errors for Fraud, Dispute, and Customer Service departments on the Issuer and Merchant sides; this involved working closely with those areas to clarify reject codes for timely resolution.Strict time-frames Researching reports to provide documentation to specific departments.
CU and cardholder contact, inbound calls only referencing credit card accounts, bills, transaction, etc. Transfers to Banks and CU's that were flex clients and internal transfers to Lost Stolen and Dispute contacts.
Other employees you can reach at pscu.com. View company contacts for 1937 employees →
Naquriol Finley
Colleague at PscuDallas, Texas, United States, United States
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KB
Kathy Beach-Boyd
Colleague at PscuBlack Canyon City, Arizona, United States, United States
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MJ
Mario Jiron
Colleague at PscuGreater Tampa Bay Area, United States
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MD
Marcia Davis
Colleague at PscuApollo Beach, Florida, United States, United States
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TP
Tina Pierce
Colleague at PscuPalmetto, Florida, United States, United States
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RW
Rebeka Wells
Colleague at PscuHoliday, Florida, United States, United States
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Sarah Neisinger
Colleague at PscuPhoenix, Arizona, United States, United States
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CJ
Cathy Jupin
Colleague at PscuTarpon Springs, Florida, United States, United States
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BM
Brenden Mcginness
Colleague at PscuTampa, Florida, United States, United States
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CN
Carol Neumayer
Colleague at PscuCraig, Nebraska, United States, United States
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Activities and Societies: Business Administration AA courses Marketing AS courses
Quick answers generated from the profile data available on this page.
Zara Melendez works for PSCU.
Zara Melendez is listed as Service Executive at PSCU at PSCU.
AeroLeads has found 1 work email signal at @pscu.com for Zara Melendez at PSCU.
Zara Melendez is based in St Petersburg, Florida, United States while working with PSCU.
Zara Melendez has worked for Pscu, Pscu Financial Services, and Equifax.
Zara Melendez's colleagues at PSCU include Naquriol Finley, Kathy Beach-Boyd, Mario Jiron, Marcia Davis, and Tina Pierce.
You can use AeroLeads to view verified contact signals for Zara Melendez at PSCU, including work email, phone, and LinkedIn data when available.
Zara Melendez holds Marketing And Finance from St. Petersburg College.
Zara Melendez is listed with skills including Dreamweaver, Debit Cards, Business Analysis, Credit Cards, Call Centers, Banking, Financial Services, and Credit.
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