Zareen Tasnim Email and Phone Number

- Market/sector assessments and go-to-market strategy for Financial Services: Digital wallets (global), Insurance; Manufacturing: RMG, Plastics; Postal Operator (global)- Business process reengineering (across people, process and technology) for two leading retail and SME focused private banks in Bangladesh- Business development/proposal writing for International Development Organizations and private sector (Banking and FS, Manufacturing, Tech/Digital services)- Stakeholder consultations and client relationships

- Prepared action plans for business verticals, monitored business performance and conducted new project feasibility- Identified partnership opportunities across solutions and offerings for enhancing value proposition- Conducted research and prepared materials for leadership dialogues in national and international forums- Conducted business analysis, customer journey design, functional testing as product owner for an award-winning UAE based investment and payment platform- Assisted in digital transformation of a B2B e-commerce including operating model restructuring, end-to-end customer journey design and process flow mapping

- Managed project initiations including CRM, IT roadmap & HR Initiative- Carried out change management outreach program for Finance, Sales and Supply Chain functions- Conducted deep-dive analysis for issue management including ERP access control, order amendment, master data validation, and IT escalation- Executed business process re-engineering for purchase and requisitions- Monitored ERP system enhancements for Sales and Supply Chain

- Developed a deeper understanding of the e-commerce sector through hands-on application in business development, marketing & sales- Formulated the brand identity guidelines for the ventures - Worked on the launch campaign of Sindabad.com, a B2B one-stop online solution for managing office procurement - Designed campaigns for effective brand positioning for Kiksha.com, an online store- Conducted research on mobile applications developed in Bangladesh, as of October 2015

Conducted interviews of HSBC Bangladesh's clientele for its annual customer satisfaction survey

Prepared students for the highly competitive admission test of Institute of Business Administration, University of Dhaka by strengthening their basic English and Analytical skills