Zaria Huq Email & Phone Number

New York, United States

Liaison between the Department of Treasury and the Federal Reserve System to manage high priority projects/objectives for Treasury’s international payment portal ITS.gov and ensure efficient operations and production readiness of the application. Serve as a liaison for the Office of Foreign Asset Control Service provider. Lead ITS.gov release; create procedural documentation. Elicit business needs and translate them into comprehensive business requirements. Identify streamlining opportunities for business and technical process and provide strategic recommendations for improvements• Manage Office of Foreign Assets control (OFAC) screening program to ensure all payments comply with requirements e.g. Sanctions, PEPS, Part 561 List, PLC List, SSI list, Section 311 USA PATRIOT Act• Review upcoming vendor software releases, analyze changes and risk and impact on business profile, coordinate and conduct testing • Create business requirements, conduct software filter testing, user acceptance testing to ensure the integrity of the ITS.gov payment application

Client Certifications Quality AssuranceManage a team of certification analysts dedicated to certify and ensure clients and processors conform to Fiserv’s specifications. Accomplishments include:Define and Implement certification procedures as part of “Process Improvement Initiative” to improve operational efficiencyConducted management review of implementation readiness to ensure boarding quality of client implementationsInvolved in “Service Excellence Initiatives” to create and implement “Best Practices” across the organization Analyzed metrics to produce weekly certification reports for executive dashboardConducted performance review, performance goal settings, and created training plan for proficiency for direct reports

Client Certifications Quality AssuranceManaged a team of consultants dedicated to User Acceptance Testing for Platform Evaluation project. Accomplishments include:Lead Platform Evaluation project; review integration strategy with Account Processors and clientsRepresented Certification team in Change Request Process; produced documentation and provided SME supportCreated and maintained Certification Team website using company web templateCertified clients’ transaction processing ability, created conversion plan, and provided post production support

Coordinate certification testing, manage certification project queue of over 200 projects. Accomplishments include:Reviewed and analyzed scope of certification projects with project manager, Account Processor and ClientConducted technical review of Message Standard Specifications to aid clients to code and configure their processing systemManaged test schedule to allocate resources efficiently, provided SME support to review and resolve testing issues

Providing frontline support to Network Gateways and client Hosts, Accomplishments include;Monitoring Hosts for Electronic Fund Transfer and Point of Sale Networks via Net Monitoring Tool and in-house applicationsInvestigating and troubleshooting offline Hosts with communication or application issues using Tandem system applications

Maintained client information repository. Accomplishments include;Database maintenance and data entry using MS AccessResearch of products and services for clients to meet their business needsAssisted peers and manager in computer and software usage

Master Of Science (M.S.), Management Information System

M.S. Masters Of Science, Management Information System

Master Of Science (M.S.), Economics

M.S. Master Of Social Science, Economics

Bachelor Of Science (B.S.), Economics

B.S. Bachelor Of Social Science, Economics