Zaria Reeder-Wesley, Cta Email & Phone Number

Grand Rapids, MI, US

Hyatt Place Grand Rapids/Downtwon

- Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event. - Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). Makes presence known to customer at all times during this process. Is available to.

Greater Grand Rapids, Michigan Area

- Cultivate lead sources through direct sales calls/appointments, cold calls, etc. to gain new business.- Conduct research to capitalize on the hotel’s strengths and competitors’ weaknesses as well as capabilities in the market.- Monitor and analyze revenue gained for the hotel to assist in making analytical decisions for our pricing strategy; striving to.

Greater Grand Rapids, Michigan Area

- Executed and organized all setup, F&B, and needed for each event on a daily to weekly basis.- Booked meeting space and group blocks at the location to meet over a $100,000 revenue goal each month.- Finalized all billing for our meeting space revenue daily through cross-checking and verifying in two billing systems to ensure all is accounted for

Wyoming, Michigan

Allendale, Michigan

• Working amongst other students in GVSU’s Enrollment Development Office
• Monitor conference rooms to ensure that they are being properly used
• Learning more professional development skills in preparation for career opportunities

Greater Detroit Area

• Verified employment for our clients during their loan processes
• Worked on multiple projects such as sending birthday emails to team members and plan intern events for up to 60 interns
• Shadowed different departments within the company and attended several events with interns

Burt Rd, Detroit, MI 48228

• Maintained, controlled, and operated the golf course on a daily basis individually
• Worked alongside managers and other staff to assist and host up to 100 golfers at once
• Managed occurrences on the course while addressing additional needs and concerns

Allendale, Michigan

• Receiving and completing orders from multiple customers in short periods of time
• Maintaining the sanitation of the lobby area for customers
• Assisting in preparing food to be received by customers

Hospitality & Tourism Management, Alumni: 3.59 Gpa

Activities and Societies: Multicultural Scholars Program, Black Student Union, You Beautiful Black Woman, TriO SSS, Alpha Kappa Psi Co-Ed.

Freshman Year - Senior Year