Zaveon Emerson Email & Phone Number

United States

Cypress, Texas, United States

* Utilizing Tulip Clienteling software to build brand awareness and drive sales through targeted customer outreach, creating a virtual buying experience. * Averaging $3500 a week in sales, contributing to 5% of business.* Developed a business tracker using excel to monitor daily sales and display key statistics on the performance of business compared to last year's (LY) and current fiscal year (FY) goals for the day and month.* Completing weekly business review to recap hits and misses; identifying opportunities for growth so that the team can continue to strategically make business goals.* Ensuring the accurate processing and creation of labels for all orders within the store.* Utilizing Canva and various design softwares to create graphics for customer outreach displaying new product and or event details.* Succeeding in sales and service roles by delivering superior customer service through cultivating an energetic environment, showing a 90% Net Promoter Score (NPS).* Co-facilitating and leading Outreach Events- organized a themed Girl’s Night Out Outreach event that drove large success- 106 attended guests, $4,500 sales, 32% conversion, $138 ADT.* Collaborating with the recruiting manager to successfully onboard, train, and develop a staff of 48 to maintain a strong line of talent in the market.* Ensuring flawless execution of product rollout, complying with corporate visual standards guaranteeing the accuracy of set promotional events and standard presentations.

Cypress, Texas, United States

Cypress, Texas, United States

• Achieving daily sales goal by delivering friendly service, cross selling products, and offering knowledgeable assistance.• Joining senior level manager in mentoring other sales associates to create a productive sales environment and boost store profits and increase revenue.• Responding to phone inquiries by providing quality service to customers and associates.• Arranging new merchandise with signage and appealing displays thereby promoting customer sales.• Building rapport with customers by asking and responding to probing questions and utilizing effective listening skills.

Cypress, Texas, United States

Anticipated customer needs and provided them with high quality service while upholding brand standards and values. Working towards sales lead position.

Mesquite, Texas, United States

• Meticulosity created and corrected labels for packages to ensure delivery to the correct address and or persons.• Loaded parcels from conveyor belt to designated delivery cages at a rate of 800+ packages per hour.• Prepared up to four trucks at a time for delivery using efficient time management skills.• Collaborated with team members to organize loads efficiently, while maintaining a clean and safe working space.• Ensured procedures and policies were carried out regarding proper stacking and handling of packages to keep items intact

Garland, Texas, United States

Cashier• Restocked, arranged, and organized merchandise in front of checkout lanes to drive product sales.• Processed point of sale (POS) transactions, including checks, cash, card purchases and refunds while maintaining an accurate cash drawer.• Persuaded customers to join rewards programs to promote loyalty, satisfaction, and increase sales numbers.• Answered customer questions and provide information on procedure and policies.Courtesy Clerk• Explained knowledge of store layout and product contents to help customers locate specific items.• Assisted customers with bagging and carrying of products to increase efficiency of the check-out process.• Maintained cleanliness of restrooms, sales floor, carts, and store grounds according to mandated COVID-19 cleaning and sanitation protocols.• Trained new hires how to properly bag customer groceries and maintain a clean environment at the register.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, 3.8

Activities and Societies: Black Excellence Modeling Troupe, Campus Activities Board

Associate Of Science - As, Liberal Arts And Sciences/Liberal Studies, 3.4

High School Diploma, 3.8

Activities and Societies: Participated in student counsel and class officer positions.