Corporate Key Account Manager
Sharjah, United Arab Emirates
Responsibly for handling the most important client accounts in a company.Developing a solid and trusting relationship between major key clients and companyResolving key client issues and complaints, developing a complete understanding of key account needs, anticipating key account changes and improvements, managing communications between key clients and internal teams, managing account team assigned to each client strategic planning to improve client results, negotiating contracts with the client and establishing a timeline of performance, establishing and overseeing internal budgets with the company and external budgets with the client.Keep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when necessary