+ Developing an internationally faithful client network despite the Covid situation.+ Displaying the capability to independently win back problematic clients.+ Establishing communication between sales, accounting and production departments to expedite products shipping which generated faster cash flow.+ Developing innovative ways to maximize sales and profitability.+ Resolving customer and business issues, performing root cause analysis, and drive solutions.+ Organizing market research, international fairs and seminaries.+ Carrying out strategic plans for marketing including its budget.+ Managing all the tenders and bidding opportunities and monitoring them.+ Negotiating with international clients, partners and stakeholders.+ Communicating and visiting international clients/external agencies.+ Keeping up with the new international regulations, tax fluctuations and finding compromising solutions for it.+ Working on weekends to meet clients’ needs.

+Independently built a previously uncharted territory into the most profitable. +Led all international sales and service+Launched, marketed and sold a new product internationally+Achieved proficiency in all aspects of international business from documentation to freight, logistics to pricing and negotiations+Established communication between sales, accounting and production departments to expedite products shipping which generated faster cash flow.+Responsible for preparing all shipment and Customs-compliance documentation.+Resolve customer and business issues, perform root cause analysis, and drive solutions.+Developed an internationally faithful client network which I thoroughly built in less than one year.+Delivered comprehensive and accurate quotes through work with sales assistants and clients.+Prepared international trade shows and carried out clients’ visits across Europe.+Tracked multiple shipments to final destination, ensuring customers' satisfaction.

+ Develop and conduct field surveys.+ Participate in the development of the sampling methodology.+ Train and supervise a team of 12 people for field visits.+ Conduct FDGs surveys on more than 400 households in South-East Tunisia.+ Coordinate training workshops for investigators.+ Supervise and coordinate the work team.+ Contact and meet the respondents.+ Perform the verification of the collected data.+ Perform the cleaning and coding of the data.+ Train and supervise the data entry phase team.+ Participate in the elaboration of the final diagnosis report.

+ Developing and conducting a survey of the upgrade of agricultural farms project - PMNA 2015

+ Implement strategies on land use and integrated production methods in rural developing regions.+ Plan, manage, supervise and organize rural projects.+ Coordinate and optimize business development tasks for revenue growth.+ Collaborate with field managers to identify problems and solutions on the ground.+ Keep accurate and complete records of field operations and maintenance.+ Develop innovative ways to maximize sales and profitability.+ Use creative approaches in the sale of products or services of the company.+ Evaluate field operations and make recommendations as necessary.+ Prioritize and manage all requests from customers and employees.+ Develop a positive work environment through effective coordination and communication between the different teams.+ Manage and execute assigned projects within budget and on time.+ Respect legal regulations and company policies.+ Write proposals for tenders.

+Answers and routes incoming customers’ calls.+Assists callers in identifying needs and then routing calls appropriately.