Zachary D. Best Email & Phone Number

-Built, negotiated, and managed partnerships with 100+ hotels to provide discounted/commissionable rates -Increased commission revenue from $25,000 to $50,000 by renegotiating partner agreements with hotels in preferred markets-Analyzed and monitored partner usage and built action plans to exceed 90% partner hotel bookings -Managed portfolio of 100+.

Greater Pittsburgh Area

-Led strategic partner outreach, resulting in 15 new small business partners, enhanced traveler experience at a lower cost-Collaborated with marketing team to develop strategies to raise awareness of Pack Up + Go’s web presence through cross promotion with small business partners-Managed relevant partnership information from engagements and outreach in.

Greater Pittsburgh Area

-Provide excellent service by treating all customers like VIPs, creating a cultivated dining experience -Exhibit knowledge of menu by suggesting great food and beverage pairings

Greater New York City Area

-Introduced TouchBistro Point-of-Sale to 200 restaurants in Upper Manhattan, increasing sales by 6%-Discussed restaurant needs regarding POS operations-Connected interested restaurants with TouchBistro sales representatives

Greater New York City Area

-Presented previous product launch sales data to global marketing team to forecast accurate demand planning for upcoming product launches -Issued monthly, quarterly, and ad-hoc reports outlining risks and opportunities to regional demand planning group, resulting in 5% increase in launch accuracy-Devised more efficient method of data transfer and storage.

Pittsburgh, PA

-Trained new servers and food runners, ensuring prompt service and knowledge of menu-Managed private parties and special events, coordinated drink and food service for up to 60 attendees

Melbourne, Australia (Primarily)

I obtained a Work-Holiday Visa from Australia for 2016, and decided to take a year to travel and work in Australia. During this time, I made Melbourne my home base, and worked at 2 newly opened restaurants under the same ownership in town. ENA Greek Street Food: Manager, Trainer, Server-Maintained weekly schedule to minimize labor cost and maximize.

Greater Pittsburgh Area

-Provided excellent dining experiences for up to 30 customers at a time, recognized by management for efficacy-Liaised with kitchen managers and staff to maintain fast and accurate coursing during dinner service

Greater Pittsburgh Area

-Improved survey-user interface to reduce misreporting in program data and increase data accuracy. Upon implementation, the error rate dropped by 10%-Drafted survey guide and performed quality assurance for UNDP leadership, aiding the staff in new guideline enactment-Presented results of the improved survey to department leadership, thus facilitating more.

Greater Pittsburgh Area

-Interviewed 20 stakeholders and subject matter experts regarding the potential redevelopment of the ALMONO Brownfield, concluded that tax incentives would be most effective way to ensure local residents would benefit -Presented findings to client, showing 6% employment increase for local residents resulting from tax incentives -Conducted economic impact.

Monrovia, Liberia

-Developed forecasting model to increase accuracy of $400M national budget by 15% between FY 2012 & FY 2013-Drafted the “Citizen’s Guide to the Budget” ahead of schedule in order to comply with IMF and World Bank requirements for the Highly Indebted Poor Countries Initiative, enabling Liberia to receive special funding -Standardized government payroll.

Greater Pittsburgh Area

-Decreased the transfer of credit process from 9 to 6 days, allowing more students to enroll in a shorter timespan-Negotiated financial aid awards exceeding $20,000 with new students to meet enrollment standards-Trained 6 new hires during departmental growth, expediting the onboarding process and increasing efficiency

Norfolk, Virginia Area

-Recruited and trained 20 volunteers and 4 college-interns in order to raise and maintain support for our candidate-Managed phone-banking events to coordinate efforts to contact all registered voters-Divided district into walkable sections to maximize volunteer and intern canvassing

Master Of Science (M.S.) Public Policy And Management, Management, Finance, Data Analysis And Social Innovation, 3.81 Gpa

Activities and Societies: Representative on the Graduate Student Assembly Director on Education Policy Group William W. and Ruth F. Cooper.

Ba, Political Science, 3.64 On 4.0 Scale

Activities and Societies: Delta Tau Delta (President and Director of Academic Affairs) Fellow and Research Assistant at the Center for.