Zubair H. Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Working in a migration project as a business analyst focusing on both functional and technical sides. Responsible for data-driven strategic analyses. Conducted end-to-end process mapping and reengineering initiatives, executed stakeholder management protocols, and facilitated comprehensive requirement elicitation. Specialized in automation strategies, dashboard development, UI mockup designs, and led both User Acceptance Testing (UAT) and Production Verification Testing (PVT).Achievements:• Decommissioned 5 legacy applications• Migrated 11,600 contract customersto API• Migrated 97% Parcel Volume of Australia Post and StarTrack• Migrated users from 8 legacy lodgement channels• Rolled out merchant portal to ~31,000 customer organisations• Gathered business requirements through interviews and workshops, transforming them into user stories with well-defined acceptance criteria. Maintained thorough documentation and managed the prioritization of user stories and features in the product backlog aligned with overarching business objectives.• Facilitated Agile ceremonies, including Stand-ups, Sprint Planning, Demos, and Retrospectives.• Designed, gathered requirements, formulated user stories and conducted testing for a 360 Dashboard in Salesforce• Utilised strong business analysis skills to map and design an end-to-end migration process in BPMN from scratch, and presented it to various stakeholders for sign-off.• Actively contributed to the preparation of the business case for a new migration project.• Employed SQL and Excel macros to develop an integrated, time-saving pricing model in Excel/VBA, which streamlined the creation of cost-neutral StarTrack pricing, customer collaterals, and upload files. This innovation significantly reduced the daily workload of pricing analysts.• Conducted in-depth analysis of historical lodgment data to formulate and present innovative pricing principle for migrating customers.

Melbourne, Australia

Served as a Business Analyst in a compact BA unit, managing both daily operational (BAU) issues and long-term projects and initiatives. Responsibilities extended beyond traditional BA roles, encompassing 2nd and 3rd level support ticket resolution, BAU issue investigation, vendor coordination for issue remediation, and comprehensive change management. This included the full cycle from Business Requirement Document (BRD) to Software Requirements Specification (SRS), User Acceptance Testing (UAT) & Post-Validation Testing (PVT), release planning, user guide creation, and end-user training.Asset Classes: Equities,Fixed Income, Cash Equivalents, Real EstateAchievements:• Served on ANZ Trustee’s legacy platform (TACT) to Garradin migration project, ensuring precise data transfer. Responsibilities included data analysis, cleansing, and attribute mapping, along with one-time system configuration. Additionally performed gap analysis and processes enhancement, reconciliation, validation, UAT and PVT testing, while also creating user guides and conducting end- user training. Post-implementation, I worked on resolving of 2nd and 3rd level support tickets• Worked on AFLPA Retirement Scheme migration from legacy super platform SUMS to Garradin• Used API to load fund data into Iress IPS platform from excel as a proof of concept• Developed an Excel-based trading solution, for 17 funds received through ANZ trustees acquisition, with automated rebalancing to generate trades for Bloomberg. Later worked as a lead Business Analyst to implement Iress IPS for the same purpose• Uplifted trade and CHESS settlement processes, minimizing errors and improving efficiency• Integrated the mFund Settlement Service, facilitating smooth managed fund settlement• Successfully worked as a lead BA to develop a web-based payment entry and approval process,integrating it with custody and payment systems• Business process mapping, ensuring clarity and facilitating analysis

Melbourne, Australia

Operations & Technology

Melbourne, Australia

Private Client - Wealth Management

Bangladesh

Business Intelligence

Bangladesh

Business Intelligence

Bangladesh

A project of Canadian International Development Agency (CIDA)