- Working with business at several organization levels to understand business strategies, identify opportunities for efficiency. Design/develop business solution pre-project, directs projects towards IT strategies- Managing company Business Continuity Plan and managing communication with IT for recovery of key business processes in case of any disaster - During 6 months acting as Head of Project Management Office with responsibility for project prioritization and budget management- Supporting project managers to facilitate communication in projects with key project stakeholders - Working with the IT architects to discuss potential solutions and supports IT long term tech strategies development.

Managing IT Operations team of 50 people in Prague and Bratislava responsible for infrastructure and application support and managing application and infrastructure projects with overall budget over 1M EUR. Managing 24x7 operational support for more than 150 applications in 3 separate data centers. My key responsibility was managing teams responsible for Application and Infrastructure management and also annual IT budget preparation incl. licence management, vendor negotiation and Service level management. I was acting as CIO deputy (8 months) and Head of PMO (6 months). During my assignment as IT Operation Manager I was part of several local and regional projects as (some of them were nominated and awarded) :- Cloud migration of environments from local data centre to cloud MS Azure (this project was awarded by Microsoft in 2016 in category "CLOUD INFRASTRUCTURE AND MANAGEMENT")- “Infrastructure disentanglement” – split between ING Bank and ING Insurance (people, IT processes and infrastructure)- “PeopleSoft implementation” – regional project of Peoplesoft implementation in CZ and SK - “IT Transformation CZ/SK” – IT Cost saving activity with focus on decrease of OPEX approx. 15%. Cloud computing and product portfolio management- “IT and Security Assessment ING Turkey “ – review and improvements of IT processes in Turkey, security and infrastructure design

Building of regional IT competency center for European countries in Romania, I was responsible for IT Management processes implementation in cooperation with regional team in Amsterdam. Key responsibility was implementation of incident and change management processes, hiring and training of Service Desk team and End user support specialists. As part of this project was also communication with each country across whole region to migrate these competencies from local IT to regional competency center in Cluj-Napoca. During these 12 months we implemented these processes and migrated Spain and Greece as pilot countries. Deliveries:- Servicedesk (recruitment, processes, reporting, tooling implementation)- Service Delivery organization- Service Management processes (tooling implementation, processes and regular reporting to business units and other IT units)

Managing team of 25 technical specialists and analysts fully responsible for application support of 20 applications. Leading 3 separate teams responsible for application support in 3 different business domains. In cooperation with team of “DHL Professional services” and local DHL IT teams in countries I was responsible for successful application migration from countries to regional data center. Acting as Global service owner and in cooperation with Regional service owners in Phoenix (US) and Kuala Lumpur (Malaysia) I was responsible for 24x7 support of key applications as for example application operating for approx. 120 countries as company websites includes tracking and shipment systems for call centers in countries.

2001-2003 managing team of project managers and IT specialists, delivering non-Telco IT projects for key customers of Czech Telecom. 1999-2003, Presales support manager in Czech Telecom1996-98, Project Manager in company EDINet.cz owned by Czech Telecom

Project management in area FMCG responsible for secured data exchange in real time between key retailer (MAKRO, Ahold, Delvita, COOP, BILLA, Spar) and approx. 120 different suppliers.