Zachary Callow Email & Phone Number

Kansas City, MO, US

Lead/Subject Matter Expert for large utility deploying natural Gas transformation strategy. Assisting gas operations enterprise program team to address challenges meeting customer expectations, growing the gas business, and preparing for the future of natural gas. Supporting several strategy initiative teams while providing value stream mapping, management.

Subject Matter Expert for partial energization development effort at top five municipal utility. Developed end-to-end processes, procedures, contacts, and guides for system and data captures to provide more flexibility when energizing loops in subdivisions and/multi-family developments. Served as part of a cross-functional team rapidly evaluating options.

Overland Park, Kansas

Manage a team of 44 employees and oversee field customer service operations within a distribution pipeline system in the KC metro area. Maintain a strict capital and O&M budget including limiting overtime and increasing production efficiency to meet our customer needs while exceeding company expectationsManaged various projects including the implementation.

Overland Park, Kansas

Manage highly visible energy efficiency projects for electronic flow meter devices and gas delivery for small to large volume commercial and industrial customers according to contract and tariff regulationsLead team to complete compliance inspections on regulator stations, electronic correctors, pressure recorders and large volume meter.

Weatherford, TX

Direct employees in daily operations of field customer service activities including but not limited to, prioritizing orders/scheduling work force, turn-ons/turn-offs, meter changes, gas leakage detection, and working outages.Advise and assist customers, contractors, city/county/state officials, dealers, plumbers, employees, and others with information.

Rock Island, IL

Excel in managing multiple product schedules while evaluating the program’s budget and ensuring overall product quality.Create master schedule of projects to fully utilize the plant equipment and manpower resources.Utilize SAP systems to analyze cost and accounting accuracy, and then recommend changes on areas needing improvement. Controlling the parts.

B.A, International Studies; Business Management

Multicultural Studies Certification Summer 2007 China Study Abroad Program Various Locations in China Interaction and insight into the.

Master’S Degree, Business Administration

Capstone project included a plan that would save Rock Island Arsenal over $82,000 a year