Zdeněk Jelínek

Zdeněk Jelínek Email and Phone Number

Business Development Manager @ ALVAO | IT Service Management
brno, jihomoravsky kraj, czechia
Zdeněk Jelínek's Location
South Moravia, Czechia, Czech Republic
Zdeněk Jelínek's Contact Details

Zdeněk Jelínek work email

Zdeněk Jelínek personal email

n/a
About Zdeněk Jelínek

- ITIL® 4 Managing Professional- ITIL® Expert Certificate in IT Service Management.- IT / IS management. - Service management (ITIL based knowledge).- Leading of the infrastructure and the application development teams.- Project management.- Transition and transformation activities towards complete outsourcing of all IS / IT infrastructure (HW, SW) and application support.- Good organizational, management, training and presentation skills.- Negotiation with the customers, users, suppliers to find the best solution in IT / IS.- International experience.- ITIL® Accredited trainer.

Zdeněk Jelínek's Current Company Details
ALVAO | IT Service Management

Alvao | It Service Management

View
Business Development Manager
brno, jihomoravsky kraj, czechia
Website:
alvao.cz
Employees:
40
Zdeněk Jelínek Work Experience Details
  • Alvao | It Service Management
    Business Development Manager
    Alvao | It Service Management Sep 2019 - Present
    District Breclav, Czech Republic
    - Consultant for ALVAO main clients. - Responsibility for ALVAO business development in the Slovak Republic and the Czech Republic.
  • Q4It
    Principal Consultant | Project Manager | Accredited Itil® Trainer | Aitqe | Citqm
    Q4It Jan 2017 - Aug 2019
    District Brno-City, Czech Republic
    - ITSM consultancy.- ITIL® courses management. - Project management.- IT Quality Index measurement and training using IT Quality Index framework.- IT skills assessment using SFIA framework.
  • S&T Cz S.R.O.
    It Infrastructure, Project, Transition & Transformation, Service Delivery Manager (Contractor)
    S&T Cz S.R.O. Jan 2016 - Dec 2016
    District Brno-City, Czech Republic
    - Transition and transformation of IS / IT infrastructure and application support management.- IT / IS Project management- IT / IS Service delivery management- People management
  • Abb S.R.O., With S&T Cz S.R.O.
    Is Infrastructure Manager (Temporary Engagement)
    Abb S.R.O., With S&T Cz S.R.O. Jan 2016 - Dec 2016
    District Brno-City, Czech Republic
    - IT / IS management- IT / IS Project management- Transition and transformation of IS / IT infrastructure and application support management.- IT / IS Service delivery management- People management
  • Freelancer In It
    Ict - Analysis, Support, Consultation, Auditing.
    Freelancer In It Aug 2015 - Dec 2016
    District Breclav, Czech Republic
    ICT - analysis, management, support, consultation, auditing.
  • Otis A.S.
    It Manager For Cz And Sk
    Otis A.S. Sep 2008 - Jul 2015
    District Breclav, Czech Republic
    - Management, development and maintenance of IT infrastructure and IS applications in Otis Czech and Slovak Republic and CEG countries (Central European Group - the countries of Central and Eastern Europe).- Transformation of the IT / IS infrastructure support - outsourcing.- Outsourcing of the printing services in Otis Czech and Slovak Republic.- IT / IS security management.- SOXA (Sarbanes-Oxley Act) compliance management.- Perform internal audits of IS / IT in the countries of CEG.- Preparation of IT / IS for the internal (UTC) and external (PWC) audits.
  • Otis A.S.
    It Infrastructure Manager
    Otis A.S. Jul 2005 - Aug 2008
    District Breclav, Czech Republic
    Help desk, maintenance and services in the IT / IS infrastructure and the application areas for the central European countries.
  • Otis A.S.
    Is / It Help Desk Manager
    Otis A.S. May 1999 - Jun 2005
    District Breclav, Czech Republic
    The help desk, user support, application maintenance in the central European countries.
  • Otis A.S.
    Analyst Programmer
    Otis A.S. Sep 1987 - Jun 1999
    District Breclav, Czech Republic
    The application development and maintenance - dBase, FoxPro, Clipper, Software AG environment (Natural, Adabas), ERP Concorde XAL environment (XAL, Oracle).The user support.

Zdeněk Jelínek Skills

Project Management It Service Management Project Planning Change Management Management Team Management Process Improvement Team Leadership Troubleshooting Telecommunications Outsourcing Itil Customer Service Customer Satisfaction Databases Erp Integration Sarbanes Oxley Act Outsourcing Management It Outsourcing It Infrastructure Management It Management It Operations Mind Mapping Business Analysis It Quality Index People Management Service Delivery Enterprise Resource Planning It Strategy Consulting Information Technology Software Development Business Process Infrastructure Software Project Management Help Desk Implementation

Zdeněk Jelínek Education Details

  • Brno University Of Technology
    Brno University Of Technology
    Ing.
  • The Open University
    The Open University
    Dipmgmt.
  • Otis University
    Otis University
    The Senior Management Program.

Frequently Asked Questions about Zdeněk Jelínek

What company does Zdeněk Jelínek work for?

Zdeněk Jelínek works for Alvao | It Service Management

What is Zdeněk Jelínek's role at the current company?

Zdeněk Jelínek's current role is Business Development Manager.

What is Zdeněk Jelínek's email address?

Zdeněk Jelínek's email address is zj****@****znam.cz

What schools did Zdeněk Jelínek attend?

Zdeněk Jelínek attended Brno University Of Technology, The Open University, Otis University.

What skills is Zdeněk Jelínek known for?

Zdeněk Jelínek has skills like Project Management, It Service Management, Project Planning, Change Management, Management, Team Management, Process Improvement, Team Leadership, Troubleshooting, Telecommunications, Outsourcing, Itil.

Who are Zdeněk Jelínek's colleagues?

Zdeněk Jelínek's colleagues are Martin Ročkár, Jan Chalupa, Jana Silarova, Lukáš Říha, Jiří Sláma, Petr Vitouch, Martin Jelínek.

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