Providing support to the company in various improvements and business process management through Microsoft Dynamics NAV 2017,Analysis of business processes and proposing customized solutions within the Microsoft Dynamics NAV 2017 platform.Work in Windows Server 2022 environments, Active Directory, Dameware and other network services.Analysis and quality control of new technologies and existing systems in order to ensure the desired efficiency of the systemData backup via Veeam Agent Microsoft software solution.Monitoring and analysis of network infrastructure and server environment using PRTG softwareChecking and updating security settings, installing security patches, conducting regular checks and implementing data protection policiesContinuous improvement of technical and customer services within the IT team.

Established and maintained management systems in line with international and national standards.Developed and implemented quality control procedures.Conducted internal audits and reviews of quality systems.Designed and implemented local and Ethernet networks.Managed and monitored server environments (Windows Server 2012/2016).Led software legalization processes and ensured compliance.Implemented security protocols and conducted regular security checks.Managed IT infrastructure projects focusing on network and server integration.Automated administrative processes using PHP scripts.Trained employees on software tools and security practices.