Zeba Ali

Zeba Ali Email and Phone Number

Senior Customer Support Specialist cum Admin Executive at Eunoia Designs Pvt Ltd @ Rocket Digital Private Limited
Zeba Ali's Location
South Delhi, Delhi, India, India
About Zeba Ali

Customer Support Specialist cum Admin Executive Company Name - Eunoia Designs Private Limited Dates Employed - Jan 2022 – PresentEmployment Duration 1 yr LocationDelhi, IndiaRoles & Responsibilities :-• Help clients with their questions and queries about customized name stickers and room decor through Chat, Email & Phone Call. • Provide accurate answers to questions related to product features, pricing, and availability.(For Both Brand – MyCute Stickons & ThinkCutieful Interiors).• Monitor and analyse clients feedback.• Work with courier partners for shipping inquiries and expedite order delivery.• Handling e-commerce websites (Shopify, Shiprocket, & Amazon etc.)• Followup to clients.• Maintain regular clients report.• Maintain Selling & Purchasing records.

Zeba Ali's Current Company Details
Rocket Digital Private Limited

Rocket Digital Private Limited

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Senior Customer Support Specialist cum Admin Executive at Eunoia Designs Pvt Ltd
Zeba Ali Work Experience Details
  • Eunoia Designs Pvt Ltd
    Customer Support Specialist Cum Admin Executive
    Eunoia Designs Pvt Ltd Jan 2022 - Present
    Shahpurjat Delhi
    Handling 2 brands MyCute Stickons & ThinkCutieful Interiors (under company Eunoia Designs pvt ltd.)one is selling customized name labels & stickers and second one in Kids Room Interiors/Decors
  • Rocket Digital Private Limited
    Customer Service Support Specialist
    Rocket Digital Private Limited Aug 2020 - Present
    Delhi, India
    Roles & Responsibilities :-• Help Customers with their questions and queries through Chat, Email & Phone Call. Provide accurate answers to questions related to product features, pricing, and availability.(For Both Brand – Satthwa & GradeOne).• Help in resolving product returns, service and maintenance requests.• Monitor and analyse customer feedback.• Work with courier partners for shipping inquiries and expedite order delivery.• Handling e-commerce websites (Shopify, Shiprocket, Amazon, Flipkart etc.)• Contact to customers for the order confirmation.• Maintain regular order report.• Maintain Selling & Purchasing Files
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  • Iit Study Circle, Nitashi Group Of Institutions
    Counsellor
    Iit Study Circle, Nitashi Group Of Institutions Oct 2016 - Present
    Kalkaji New Delhi

Zeba Ali Education Details

Frequently Asked Questions about Zeba Ali

What company does Zeba Ali work for?

Zeba Ali works for Rocket Digital Private Limited

What is Zeba Ali's role at the current company?

Zeba Ali's current role is Senior Customer Support Specialist cum Admin Executive at Eunoia Designs Pvt Ltd.

What schools did Zeba Ali attend?

Zeba Ali attended Delhi University.

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