Zebadiah Nava Email & Phone Number

Hyrum, Ut, Us

Salt Lake City Metropolitan Area

Weber County, Utah, United States

I was a Comfort Consultant, an outside sales position responsible for developing and closing residential sales. I provided service opportunities through customer education and presentations, using traditional lead-generation techniques and internal lead pipelines. In addition, I communicated directly with clients to establish project parameters, wrote proposals for design work, analyzed competitor systems, helped clients design their ideal systems, and shared progress with the client… Show more I was a Comfort Consultant, an outside sales position responsible for developing and closing residential sales. I provided service opportunities through customer education and presentations, using traditional lead-generation techniques and internal lead pipelines. In addition, I communicated directly with clients to establish project parameters, wrote proposals for design work, analyzed competitor systems, helped clients design their ideal systems, and shared progress with the client throughout the length of the project. I also remained current on the latest industry trends, service methods, systems, and technology available within the market and our business.• Generated over 1 million dollars in revenue during my first year at Comfort Solutions.• Maintained the highest average sales ticket among consultants for the entire year. • Presented comfort options of residential HVAC and water heater products and services to new and established customers.• Bolstered the customer experience through a consultative sales approach focused on customer retention and satisfaction.• Created relationships with prospective customers and referrals as well initiating calls to generate sales• Worked collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.• Remained current on the latest industry trends, service methods, systems, and technology available within the market and the business.• Tested, troubleshot, and repaired systems by identifying malfunctions and replacing parts and components.• Participated in numerous professional development activities to update knowledge and increase service/repair skills. Show less

Layton, Utah

I developed or revamped websites for clients with a focus on improved UX / UI while simultaneously increasing the digital presence of each business/brand. I created or redesigned a site, incorporated customer specifications, and followed ADA/WCAG guidelines.I spearheaded front-end processes such as generating low-fidelity wireframes that presented an overarching layout/concept of the new site and high-fidelity wireframes that previewed how the finished product would look and function. I… Show more I developed or revamped websites for clients with a focus on improved UX / UI while simultaneously increasing the digital presence of each business/brand. I created or redesigned a site, incorporated customer specifications, and followed ADA/WCAG guidelines.I spearheaded front-end processes such as generating low-fidelity wireframes that presented an overarching layout/concept of the new site and high-fidelity wireframes that previewed how the finished product would look and function. I designed mockups to identify and correct errors and bugs, which were also utilized as presentation tools. I continuously delivered and maintained sites that fulfilled or surpassed client expectations.Job Responsibilities:• Maintained up to 20 websites monthly.• Instrumental in creating a project management tool that enhanced internal communications, cutting operational costs and improving the customer experience.• Integral to company branding efforts, with overall presence reaching new levels of success. • Took on the role with no prior web development experience and, within six months, acquired the knowledge, training, and skill set needed to complete all associated duties and responsibilities. Show less

Bountiful, Utah

Across the company's digital platforms, I created and ensured a cohesive identity was established and targeted audiences could connect with the brand. I produced, curated, and oversaw published content and incorporated new content for digital campaigns that improved the center's equity value. I added music, dialogue, graphics, and additional components for video content. I controlled email marketing lists and composing email copy that captured the attention and interest of email… Show more Across the company's digital platforms, I created and ensured a cohesive identity was established and targeted audiences could connect with the brand. I produced, curated, and oversaw published content and incorporated new content for digital campaigns that improved the center's equity value. I added music, dialogue, graphics, and additional components for video content. I controlled email marketing lists and composing email copy that captured the attention and interest of email recipients.• Content created included images, videos, and written materials.• With effective marketing strategies/campaigns and enhanced site UX/ UI, enrollment rates increased.• Through improved social media presence and quality of content, new follower growth reached 600%.• Contributed to creating the donate and volunteer site pages, which helped offset operational costs. Show less

Phoenix, Arizona Area

I updated the website that included a new layout and tailored content that engaged digital audiences. I conceptualized and presented designs, concepts, illustrative materials, and completed modifications based on supervisor feedback, and delivered the final site. I also archived images, photos, and previous work products.• In redesigning the site, it ensured that future site operational costs would be minimal as the site required little maintenance.

Benson, Ut

I helped execute high-profile complex environmental construction projects, including environmental excavation and dredging, material conditioning and dewatering, waste profiling, water treatment, waste disposal, and site restoration.Job Responsibilities:• Directed the overall planning of construction activities to identify critical milestones and priorities.• Determined budget estimates and staffing requirements for defined scope and schedule.• Ensured that the services of… Show more I helped execute high-profile complex environmental construction projects, including environmental excavation and dredging, material conditioning and dewatering, waste profiling, water treatment, waste disposal, and site restoration.Job Responsibilities:• Directed the overall planning of construction activities to identify critical milestones and priorities.• Determined budget estimates and staffing requirements for defined scope and schedule.• Ensured that the services of subcontractors and significant construction equipment required by the project would be available at the appropriate time to ensure maximum efficiency and productivity.• Assisted with the procurement of equipment and materials required for the successful completion of the project• Assisted with hiring for job site needs• Oversaw coordination of personnel• Established assignments for laborers for various work areas of construction operations, monitoring progress and recommending corrective action.• Identified possible problem areas and took preventative action to ensure critical milestones were effectively met for each phase of the project.• Ensured the use of sound construction practices to attain required quality control at the maximum efficiency and minimum cost.• Worked within the terms and conditions of construction agreements.• Assisted with preparing periodic reports summarizing construction activities' progress.• Assisted and trained new employees on the proper maintenance and repair of equipment which included: polymer mixers, hydraulic presses, hydraulic dredges, electronic pumps, irrigation pipes, and diesel pumps. Show less

Mesa, Arizona

I worked as a Mobile Expert of a Retail Sales Team of Experts to bring the T-Mobile brand to life. As a brand ambassador, I helped build energy and excitement around our products and services. I thrived in a fast-paced environment where technology innovations, customer needs, and Retail experiences were continuously evolving. I immersed myself in significant connections with our customers, and my ability to build new and deepen existing relationships was unmatched. I continually worked to build… Show more I worked as a Mobile Expert of a Retail Sales Team of Experts to bring the T-Mobile brand to life. As a brand ambassador, I helped build energy and excitement around our products and services. I thrived in a fast-paced environment where technology innovations, customer needs, and Retail experiences were continuously evolving. I immersed myself in significant connections with our customers, and my ability to build new and deepen existing relationships was unmatched. I continually worked to build expertise in uncovering our customers' needs and have a passion for educating, demonstrating, and recommending device and service solutions. Job Responsibilities: • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care, or in-store.• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. • Approached service and sales needs with composure, integrity, and compassion. • Became skilled with and consistently used digital tools in interactions and onboarding to actively demonstrate features, technical troubleshooting, and ongoing education• Provided information on how T-Mobiles ever-expanding coverage stacks up in our customer's neighborhoods, providing them with a lightning-fast network • Showed potential customers why T-Mobile plans and services let them live unlimited, feel the love, stay connected, and go further. • Completed training on T-Mobile in-store experience, developed new skills and learned new processes, knowledge of systems, and reference resources. • Established relationships with and partnered with T-Mobile employees across channels, including business and customer service to: • I owned the customer experience and resolved issues, creating a seamless, run-around-free environment. Show less

Mechanical Drafting And Mechanical Drafting Cad/Cadd

At Bridgerland Technical College, I completed the Mechanical Drafting program, where I engaged in a project-based curriculum focused.

Human Experience Design And Interaction, Information Technology

Associate In Applied Science, Digital Arts