Worked closely with product owner and developers to test and document requested features, bugs and issues.Notable Accomplishments: - Developed QA framework used by QA team. - Developed a library of tools used to set up QA projects, that includes a base Component Object Model library, a PyTest plugin for reporting to TestRail, and a scaffolding tool for setting up new projects.

Technical Support Specialist II working closely with clients to update or add custom features and pages to their sites.

Front End Web Development using HTML5, CSS3, JQuery and Bootstrap

Managed rapidly evolving, high pressure situations under multiple short deadlines while coordinating tour dispatching of the highest number of clients of any tour operator in the country. Collaborate with department heads to create and deliver fun on boarding and best practice training programs for guides, resulting in consistently high staff morale and motivation due to increased competence.Notable Accomplishments: - Developed and delivered training to water guides in Wilderness First Aid and patient evacuation. - Developed and delivered best practice & safety training to water guides. - Developed and delivered zip line patient extraction training. - Assisted in training water guides in confined space and water rescue.