Adjunct professor of business communication and diversity and inclusion versed in online class management and instructionTeach undergraduate students Leadership in Diverse and Multicultural Organizations and Organizational Communication class Apply various methods to teach online while creating and maintaining an environment that emphasizes learning and encourages free discussion of ideas and critical thinking Cultivate an inclusive online learning environment Identify… Show more Adjunct professor of business communication and diversity and inclusion versed in online class management and instructionTeach undergraduate students Leadership in Diverse and Multicultural Organizations and Organizational Communication class Apply various methods to teach online while creating and maintaining an environment that emphasizes learning and encourages free discussion of ideas and critical thinking Cultivate an inclusive online learning environment Identify differences in their learning ability in individual students and assist in the development of techniques to help them reach their potentialProvide extensive analysis of student abilities and offer solutions for overcoming challenges often found in college-level writing.Challenge students through compelling critical thinking assignmentsUtilize numerous instructional methods to enlist student engagement and interest in improving student performance through individual support, monitoring progress, and thought-provoking feedbackMaintain accurate records of student attendance and academic progress Show less

Client acquisition for an accounting and bookkeeping firm that provides high-level accounting for entrepreneurs and small businesses by interpreting, analyzing, classifying, and reporting transactionsResponsible for articulating the company vision and long-term strategiesNegotiating contracts with new clientsBuilding lasting relationships with current clients and outside account executivesAnalyze and adjust KPIs as business needs, and industry shifts dictateDevelop and… Show more Client acquisition for an accounting and bookkeeping firm that provides high-level accounting for entrepreneurs and small businesses by interpreting, analyzing, classifying, and reporting transactionsResponsible for articulating the company vision and long-term strategiesNegotiating contracts with new clientsBuilding lasting relationships with current clients and outside account executivesAnalyze and adjust KPIs as business needs, and industry shifts dictateDevelop and maintain a positive team culture of providing excellent customer service by providing clear, attainable goals and consistent training Show less

Performed sales training duties including coaching, training and development of sales consultants and as a result, decreased returns by 62%, increased employee commission by 19 % and increased employee job satisfaction.Exceeded monthly sales goals in fine jewelry and fine time pieces by 6%Maximized sales and profits through effective and efficient sales techniques by observing the sales process, immediate recognition of sales processes, daily skill practice and consistent on the… Show more Performed sales training duties including coaching, training and development of sales consultants and as a result, decreased returns by 62%, increased employee commission by 19 % and increased employee job satisfaction.Exceeded monthly sales goals in fine jewelry and fine time pieces by 6%Maximized sales and profits through effective and efficient sales techniques by observing the sales process, immediate recognition of sales processes, daily skill practice and consistent on the floor training.Maintain acceptable presentation standards on the sales floor.Maintain a high level of customer service while adhering to the fine jewelry loss prevention standards.Implement short and long term strategic goals for the department.Managed all aspects of the fine jewelry department including but not limited to training, coaching, interviewing, hiring, and meeting company sales metrics.Proactively respond to customer inquiry about new product line and special order jewelry.Exceeded monthly sales goals in fine jewelry and fine time pieces by 6%Conducted weekly sales training and goal setting for all employees in the departmentReviewed and analyzed department performance reports including customer service scores, department profitability report, scheduling, inventory, and loss prevention and created measurable attainable sales and customer service goals for the team resulting in a 17% increase in sales and customer service scores.Performed sales training duties including coaching, training and development of sales consultants and as a result, deceased returns by 62%, increased employee commission by 19 % and increased employee job satisfaction. Show less

Performed sales training duties including coaching, training and development of sales consultants.Maximized sales and profits through effective and efficient sales techniques.Maintained acceptable presentation standards on the sales floor by adhering to company directed planogram and floor standards.Maintained a high level of customer service while adhering to the fine jewelry loss prevention standards resulting in higher sales and a promotion to a jewelry manager.

Successfully initiated and operated a company supplying wireless accessories to a variety of retailers, nationwide Boots on the Ground Sales and Marketing Was one of the re sellers of MOMOdesign wireless accessories in the United StatesNegotiated wireless product design and purchase from overseas suppliersSuccessfully expanded the business to over 300 organizations nationwide to locations including car washes, car dealerships, wireless retail stores, online presence and… Show more Successfully initiated and operated a company supplying wireless accessories to a variety of retailers, nationwide Boots on the Ground Sales and Marketing Was one of the re sellers of MOMOdesign wireless accessories in the United StatesNegotiated wireless product design and purchase from overseas suppliersSuccessfully expanded the business to over 300 organizations nationwide to locations including car washes, car dealerships, wireless retail stores, online presence and specialty stores Executed the successful sale of the business to a private investor Show less

Performed HR duties including recruiting and interviewing, hiring and onboarding, as well as training and development of 5 sales representatives. Participated in the launch of two new retail locations, providing detailed insight in daily operations and business flow to optimize store opening. Met and exceeded profit goals by 12% for 4 consecutive months, as well as sales quota by 22% for 5 consecutive months. Awarded Manager of the Month for 5 consecutive months amongst a district of 18 store… Show more Performed HR duties including recruiting and interviewing, hiring and onboarding, as well as training and development of 5 sales representatives. Participated in the launch of two new retail locations, providing detailed insight in daily operations and business flow to optimize store opening. Met and exceeded profit goals by 12% for 4 consecutive months, as well as sales quota by 22% for 5 consecutive months. Awarded Manager of the Month for 5 consecutive months amongst a district of 18 store locations. Show less

Oversaw B2B sales of print and promotional items including business checks, forms, hats, shirts, pens and other marketing and advertising items to a client base of 12,500 clients nationwide. Trained new and existing employees on the usage of the database, new and effective sales methodology and new product education. Netted sales of over $200K worth of products annually, achieving a 32% increase over the first year of employment; maintained annual sales increase of 11%. Utilized effective… Show more Oversaw B2B sales of print and promotional items including business checks, forms, hats, shirts, pens and other marketing and advertising items to a client base of 12,500 clients nationwide. Trained new and existing employees on the usage of the database, new and effective sales methodology and new product education. Netted sales of over $200K worth of products annually, achieving a 32% increase over the first year of employment; maintained annual sales increase of 11%. Utilized effective relationship building skills to sell $27K worth of Holiday Cards during the holiday season to existing clients, increasing sales by 97% over previous years. Show less

Managed four departments and a staff of 20 associates with a yearly sales budget of $12 million. Was part of the initial launch of the Direct TV system at inception. As a sales associate I was a member of the $100,000.00 club for selling over $100,000.00 a month in consumer sales and a member of the 8% club for extended warranty sales. Honored as Sales Manager of the Month, December 1998, due to exceptional professional performance.