1. Communication and coordination with the businesses as well individuals both in the USA and Pakistan for the market development of GB Techicve.2. Design, develop and implement marketing and outreach strategy to enhance clientele and show the impact of the social investment in the target markets and regions3. Assist US office in exploring clients, markets, develop pitches, manage relationships and attend meetings contributing towards the overall success of the investment4. Maintain professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.5. Determines BPO operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining userrequirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.6. Maintains and improves BPOs operations by monitoring system performance; identifying and resolving problems;preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.7. Accomplishes BPOs human resource objectives by recruiting, selecting, orienting, training, assigning, and disciplining employees

=>Oversee the sales process to attract new clients.=>Work with senior team members to identify and manage risks.=>Maintain fruitful relationships with clients and address their needs effectively.=>Research and identify new market opportunities.=>Prepare and deliver pitches to potential investors.=>Foster a collaborative environment within the organization